HVAC Counter Sales & Customer Experience Pro

AC Pro; Palm Desert (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical: HMO & PPO options

Vision Plan

Company-Paid Life Insurance

Health Flex Spending Account (FSA)

401(k) Retirement Plan

Weekly pay periods

Employee Assistance Program (EAP)

Vacation & Sick Pay

Paid Holidays

Veteran’s day off with pay for assoc.

Career Advancement and Development

Job summary

AC Pro in Palm Desert, CA, is seeking a friendly, detail-oriented customer service associate to greet customers, provide product information, and support sales.

You will process orders, handle warranties and returns, and help expand the customer base while maintaining accurate databases and helping resolve issues.

This role offers a morning shift with competitive hourly pay and benefits, and opportunities for career advancement within a family-owned HVAC company.

Qualifications

• High School Diploma or GED.
• HVAC product knowledge required.
• Excellent communication and computer skills.
• Positive, professional demeanor.

Responsibilities

• Greet customers and provide information, assisting vendors and the general public.
• Respond with timely, accurate information about products and their applications.
• Initiate sales orders and process warranties and returns.
• Suggest products and alternatives based on customer needs.
• Maintain accurate customer databases and organize displays.
• Handle billing issues and collect payments.

Skills

Verbal communication

Written communication

Computer literacy

Organizational skills

Analytical thinking

Education

High School Diploma or GED

Job description

AC Pro in Palm Desert, CA, is seeking a friendly, detail-oriented customer service associate to greet customers, provide product information, and support sales.

You will process orders, handle warranties and returns, and help expand the customer base while maintaining accurate databases and helping resolve issues.

This role offers a morning shift with competitive hourly pay and benefits, and opportunities for career advancement within a family-owned HVAC company.