HVAC Counter Sales

plumberssupplyco; Fishers (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

10 paid holidays

Vacation and sick time

Life and disability insurance

Wellness program with incentives

401(k) with company match

Financial planning support through Cer

Cerity Partners

Job summary

Plumbers Supply Co. in Fishers, Indiana is hiring a Counter Sales Associate. You will greet customers, recommend HVAC products, and handle orders.

Maintain knowledge to assist contractors and technicians, and keep the counter efficient during busy times. This role requires a high school diploma and 2+ years in HVAC sales or counter work, with strong communication and physical stamina. The successful candidate will excel at closing sales while delivering technical answers and building trust with

Qualifications

• First voice HVAC contractors hear; know equipment, parts, supplies.
• Sales role; think like a technician and close the sale.
• Stay calm when counter fills up and get answers right.

Responsibilities

• Greet walk-in and phone customers quickly and professionally
• Recommend HVAC products that fit the job
• Process orders, quotes, and returns accurately
• Track shipments and push on orders when parts are waiting
• Serve as go-to for specs, cross-references, and tech questions
• Set the counter standard reflecting on the branch

Skills

HVAC sales

Counter sales experience

Technical conversation

Initiative

Communication

Education

High school diploma or GED

Job description

Know HVAC inside and out? Bring it to the counter.

We're looking for a Counter Sales Associate for our Fishers, Indiana branch. If you can talk equipment with a working technician, think on your feet, and give contractors answers they can use, read on.

About Plumbers Supply Co.

Plumbers Supply Co. has served the trades for more than 105 years. We're family-owned, and our reputation rests on knowing the product and standing behind it. Our Fishers team is built the same way, with people who know their stuff and take care of the customer in front of them.

What This Job Is Really About

You'll be the first voice an HVAC contractor, technician, or facility manager hears when they walk in or call. You need to know our equipment, parts, and supplies, stay calm when the counter fills up, and get the answer right the first time. This is a sales role, but the best counter people think like technicians and know how to close the sale.

What You'll Do Each Day

• Greet walk-in and phone customers quickly and professionally
• Recommend HVAC products that fit the actual job
• Process orders, quotes, and returns accurately
• Track shipments and push on orders when a job is waiting on parts
• Serve as the go-to person for specs, cross-references, alternatives, and technical questions
• Set the standard at the counter, because every interaction reflects on the branch

What You'll Bring

• High school diploma or GED
• 2+ years in HVAC sales, supply house counter work, or HVAC service or installation (preferred)
• Enough product knowledge to hold a real conversation with a working technician
• Initiative: you step in when a customer needs help without being told
• Strong verbal and written communication skills
• Comfort being on your feet for a full shift and routinely lifting 50 lbs

What You Get

• Competitive pay
• Medical, dental, and vision insurance
• 10 paid holidays, plus vacation and sick time
• Life and disability insurance
• Wellness program with incentives
• 401(k) with company match
• Financial planning support through Cerity Partners