HVAC Counter Sales

Plumbers Supply Co.; Clarksville (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Life insurance

Short and long-term disability

Job summary

A family-owned HVAC supplier in Indiana is seeking an Inside Sales Associate. The role involves assisting customers with HVAC product selection, processing orders, and providing excellent service. Candidates should have a high school diploma and knowledge of HVAC products. Benefits include health insurance, paid holidays, and a 401K plan. If you have experience in HVAC wholesale and enjoy engaging with customers, apply now!

Qualifications

• Broad knowledge of HVAC equipment and parts.
• Highly motivated and competitive, with a drive to excel.
• Ability to stand for up to 8 hours daily.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Provide excellent service to ensure customer satisfaction.
• Create quotes and process orders and returns.
• Generates new and repeat sales with detailed product information.
• Generate new and repeat sales by sharing detailed product information.
• Recommend alternatives based on cost, availability, or specs.
• Keep customers informed about stock status and delivery times.
• Monitor delivery schedules and expedite orders as needed.
• Maintain accurate customer/transaction data in the ERP system.
• Present a professional image to customers and vendors.

Skills

Expert knowledge of HVAC products

Outstanding customer service

Excellent verbal and written communication skills

Ability to adapt in a fast-paced environment

Education

High School Diploma or GED Equivalent

Tools

ERP system

Job description

Join Plumbers Supply Co, a century-old family-owned business, as an HVAC Inside Sales Associate in our Clarksville, IN location. This position also requires one day per week at our HVAC counter at Bishop Lane in Louisville, KY.

THIS IS US:

We pride ourselves on our commitment to customer service and expertise in the HVAC industry.

We value:

• Expert knowledge and efficient handling of HVAC products
• Outstanding customer service that builds trust and satisfaction
• Professionalism and proactive sales approaches

DOES THIS SOUND LIKE YOU?

Your ideal job is:

Assisting customers with HVAC product selection and providing detailed product knowledge.

You enjoy:

Engaging with customers both in person and over the phone to solve their HVAC needs.

You should stop reading if:

You have no experience at all in HVAC wholesale.

WHAT YOU'LL ACTUALLY BE DOING:

• Provide excellent service to ensure that each customer receives outstanding support
• Create quotes, process orders and returns, and ensure customer satisfaction
• Accurately handle customer transactions, including orders, quotes, and returns
• Generate new and repeat sales by providing detailed product and technical information
• Recommend alternative products based on cost, availability, or customer specifications
• Keep customers informed about in-stock and non-stock item availability
• Monitor delivery schedules to ensure timely delivery and expedite orders as necessary
• Maintain accurate and complete customer and transaction information in the ERP system
• Always present a professional image to customers and vendors

OUR MUST HAVES:

• High School Diploma or GED Equivalent
• Broad knowledge of HVAC equipment and parts
• Highly motivated and competitive, with a drive to excel
• Excellent verbal and written communication skills
• Ability to quickly adapt and learn in a fast-paced, self-directed environment
• Ability to stand for up to 8 hours daily
• Previous computer experience is beneficial

BENEFITS:

Plumbers Supply Co offers a competitive salary & benefits package, including health, dental, and vision insurance, 10 paid holidays, paid time off, life insurance, short and long-term disability, a robust wellness program, 401K with company match, and financial planning services through our partnership with Cerity Partners.

Ready to use your HVAC expertise to make a difference? Click the Apply button now