Plumbing & HVAC Inside Sales – ESOP & Growth

Dakota Supply Group; Saint Paul (MN); On-site; USD 31,000 - 48,000; Full time

Benefits offered by this job

Employee ownership (ESOP)

Training & development

Competitive compensation

PTO & Extended medical leave

Medical/dental/vision + life insurance

Disability insurance & HSA with match

Job summary

Dakota Supply Group is seeking a Plumbing & HVAC Inside Sales Associate in St. Paul, MN. The role focuses on writing orders, taking calls, preparing bids, and delivering excellent customer service between 7 am and 4 pm, Monday through Friday.

You will work with the sales team to resolve issues and ensure accurate, timely order fulfillment. A strong candidate has a high school diploma and 2+ years of college/technical training or 3-5 years field experience in Plumbing & HVAC.

Qualifications

• High school diploma or equivalent required.
• Two or more years of college/technical school OR 3-5 years field experience in Plumbing & HVAC products.
• Strong relationship building, interpersonal and communication skills.
• Excellent customer service, active listening and problem solving abilities.
• Proficient with computers; experience with ERP systems preferred.

Responsibilities

• Serve as primary facilitator for customer orders.
• Assist customers with product inquiries in a professional manner.
• Write and, when needed, help fill orders accurately and promptly.
• Generate customer quotations and follow up on quotes.
• Provide troubleshooting and technical support to customers.
• Collaborate with sales team to resolve service issues timely.
• Restock counter area by product brand and location.
• Monitor inventory and flag damaged items.
• Maintain a clean, appealing counter display.
• Identify opportunities to sell additional products.

Skills

Relationship building

Interpersonal skills

Customer service

Communication

Active listening

Problem solving

Project management

Analytical skills

Computers

Education

Two+ years college/technical school

3-5 years field experience

Tools

Eclipse

ERP systems

Job description

Dakota Supply Group is seeking a Plumbing & HVAC Inside Sales Associate in St. Paul, MN. The role focuses on writing orders, taking calls, preparing bids, and delivering excellent customer service between 7 am and 4 pm, Monday through Friday.

You will work with the sales team to resolve issues and ensure accurate, timely order fulfillment. A strong candidate has a high school diploma and 2+ years of college/technical training or 3-5 years field experience in Plumbing & HVAC.