HVAC Controls Team Lead: Lead Ops, Growth & Safety

Johnson Controls; Dublin (OH); On-site; USD 76,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Extensive training opportunities

Safety-focused culture

Employee discount programs

Job summary

Johnson Controls seeks a HVAC Controls Systems Technician Team Leader to oversee field technician operations, plan routes, and drive performance improvements. The role balances safety, customer satisfaction, and financial goals while delivering consistent service.

Ideal candidates have 5+ years in HVAC operations and 3+ years in management, with strong coaching and cross-functional collaboration skills. A Master’s degree is a nice-to-have asset. The company emphasizes safety and career growth.

Qualifications

• Bachelor's degree in Engineering or Business or equivalent working experience.
• Five years of progressive operational experience in HVAC services.
• Three years in a management role with responsibility for productivity and development of others.
• Experience supervising teams, managing field execution, and supporting customer-facing service operations.
• Strong communication, coaching, and cross-functional coordination skills.
• Ability to analyze operational performance and recommend improvements that support safety, quality, and financial outcomes.

Responsibilities

• Oversee day-to-day activities of the field technician team and plan monthly technician routes.
• Analyze team performance and recommend changes to improve profitability, safety, and client satisfaction.
• Supervise assigned teams and ensure developmental plans are in place.
• Coordinate the team's work with sales to support sales opportunities, including installation opportunities.
• Ensure serviced account portfolios achieve growth, proper profit levels, and customer satisfaction.
• Implement plans to comply with HVAC operational standards and monitor performance against expectations.

Skills

Leadership

Communication

Coaching

Cross-functional coordination

Education

Bachelor's degree in Engineering or Business

Master's degree

Tools

Metasys

Job description

Johnson Controls seeks a HVAC Controls Systems Technician Team Leader to oversee field technician operations, plan routes, and drive performance improvements. The role balances safety, customer satisfaction, and financial goals while delivering consistent service.

Ideal candidates have 5+ years in HVAC operations and 3+ years in management, with strong coaching and cross-functional collaboration skills. A Master’s degree is a nice-to-have asset. The company emphasizes safety and career growth.