HVAC Comfort Sales Pro – Solutions That Energize Homes

Cascade Residential Servi; Melbourne (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Mid-FLA Heating and Air in Melbourne, FL is seeking a customer-centric Comfort Advisor to analyze customer needs for HVAC equipment, create a sales proposal, finalize the sale, and follow up with each customer to ensure complete satisfaction. The Comfort Advisor will provide HVAC solutions, consult on customized systems, lead the sales process, and handle post-sale follow-up to convert bids into sales.

3–5 years of HVAC experience and a valid driver’s license are required; evenings and weekends

Qualifications

• High School Graduate or GED required.
• Associate degree (two-year college or technical school) preferred.
• At least 5 years of previous sales experience.
• Valid Driver’s License.

Responsibilities

• Provide customers with solutions for their HVAC and other home comfort needs.
• Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program.
• Lead the sales process to ensure customer satisfaction.
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction.
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales.
• Overcome technical and business objections of prospective customers.
• Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold.
• Build and maintain customer relationships.
• Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
• Must be willing and able to work evenings and weekends.
• 3-5 years HVAC air conditioning experience required.
• Travel to homes and businesses daily as scheduled.
• Troubleshooting the electrical systems in the AC and diagnostic repairs.
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.

Skills

HVAC sales experience

Customer-focused

Strong communication

Education

GED

Associate degree (preferred)

Job description

Mid-FLA Heating and Air in Melbourne, FL is seeking a customer-centric Comfort Advisor to analyze customer needs for HVAC equipment, create a sales proposal, finalize the sale, and follow up with each customer to ensure complete satisfaction. The Comfort Advisor will provide HVAC solutions, consult on customized systems, lead the sales process, and handle post-sale follow-up to convert bids into sales.

3–5 years of HVAC experience and a valid driver’s license are required; evenings and weekends