COMFORT SALES ADVISOR

Cascade Services; Melbourne (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Mid-Florida Heating & Air is seeking a customer-centric Comfort Advisor/Sales Representative to analyze customer needs for HVAC equipment, create sales proposals, finalize the sale, and follow up to ensure satisfaction. The role requires 3–5 years of HVAC experience and 5+ years of sales background.

Responsibilities include leading the sales process, providing tailored HVAC solutions, and traveling daily to customer sites. Company benefits include 401(k) matching, health insurance, and more.

Qualifications

• High School Diploma or GED required.
• At least 5 years of previous sales experience.
• 3–5 years HVAC air conditioning experience required.
• Valid Driver’s License

Responsibilities

• Provide customers with solutions for HVAC and home comfort needs.
• Lead the sales process to ensure customer satisfaction.
• Analyze customer needs and create a customized HVAC system proposal.
• Travel daily to homes and businesses for on-site assessments.
• Follow up with customers to ensure satisfaction and complete sales.
• Troubleshoot HVAC systems and diagnose issues; explain repairs and options.
• Overcome objections and present quotes, prices, and credit terms.
• Build and maintain strong customer relationships.
• Participate in sales activities such as trade shows and referrals.
• Must be willing to work evenings and weekends.

Skills

Sales experience

HVAC knowledge

Customer service

Education

High School Diploma or GED

Associate degree

Job description

Mid-Florida Heating & Air has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to Central Florida residents. Our staff has proudly served the local community’s heating and air conditioning needs since 1983!

We are seeking a customer-centric and passionate Comfort Advisor to join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to, the following:

• Provide customers with solutions for their HVAC and other home comfort needs
• Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
• Serve as the leader of the sales process to ensure customer satisfaction
• Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
• Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
• Overcome technical and business objections of prospective customers
• Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
• Build and maintain customer relationships
• Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
• Must be willing and able to work evenings and weekends
• 3-5 years HVAC air conditioning experience required
• Travel to homes and businesses daily as scheduled
• Troubleshooting the electrical systems in the AC and diagnostic repairs
• Familiar with new equipment, and high-end communicating systems.
• Conducting maintenance, and repairs on air conditioning (HVAC) systems.
• Diagnose system issues, make recommendations for repairs or replacements, and ensure that all work is completed in compliance with safety and environmental regulations.
• Repair and diagnose HVAC systems with excellent troubleshooting skills ensuring compliance with environmental regulations.
• Troubleshoot electrical systems and air conditioning units, utilizing schematics and mechanical knowledge.

Minimum Qualifications:

• High School Graduate or General Education Degree (GED) required
• Associate degree (two-year college or technical school) preferred
• At least 5 years of previous sales experience
• Valid Driver’s License

Why Mid-FLA Heating and Air?

At Mid-FLA Heating and Air we empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)