HVAC Client Care Specialist: Dispatch & Support

One Hour Heating & Air Conditioning of Phoenix, AZ; Phoenix (AZ); On-site; USD 17,908 - 20,664; Part time

Benefits offered by this job

Competitive Pay

Company Benefits

Flexible Scheduling

Extensive Training

Incentive Programs

Job summary

A leading HVAC service provider in Phoenix is seeking a service coordinator to answer client telephone calls and manage service operations. The ideal candidate values professionalism, possesses strong verbal communication skills, and has a high school diploma. This role offers flexible scheduling, competitive pay based on experience, and extensive training programs. Join a dedicated team that values its employees and provides a positive working environment.

Qualifications

• Good computer software skills are essential.
• Prior customer service experience preferred.
• Above-average verbal and telephone communication skills are essential.

Responsibilities

• Answer incoming client calls and supervise service dispatching.
• Maintain a courteous and pleasant demeanor on calls.
• Notify clients if there are delays in technician arrival.
• Ensure calls are answered before the third ring.

Skills

Verbal communication

Telephone communication

Customer service

Education

High school diploma or equivalent

Tools

Computer software

Job description

A leading HVAC service provider in Phoenix is seeking a service coordinator to answer client telephone calls and manage service operations. The ideal candidate values professionalism, possesses strong verbal communication skills, and has a high school diploma. This role offers flexible scheduling, competitive pay based on experience, and extensive training programs. Join a dedicated team that values its employees and provides a positive working environment.