Inside Sales & Client Care Specialist – HVAC Dispatch

Onehourpittsburghpa; San Diego (CA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Dental and Vision Insurance

100% PAID Health Insurance

401(k) matching

Bonus based on performance

On-site Gym and Shower Access

Employee Discounts on services

Job summary

A local HVAC company is seeking an Inside Sales Coordinator and Marketing Specialist. The role involves managing emergency and non-emergency calls, utilizing client databases for communication campaigns, and ensuring customer satisfaction. The ideal candidate should excel in communication, have outbound sales experience, and be organized. Compensation ranges from $22 to $27 per hour plus bonuses and includes excellent benefits such as 100% paid health insurance.

Qualifications

• Outbound lead calling experience required.
• High school diploma or equivalent necessary.
• Good computer software skills essential.
• Fast typing with data entry experience is important.
• Proficient in English, both oral and written.
• Outstanding organizational skills and multitasking abilities required.

Responsibilities

• Follow up on sales leads and outstanding proposals.
• Manage multiple opportunities focusing on service agreements.
• Sell and renew service agreements to customers.
• Manage dispatch board for field personnel.
• Maximize productivity and revenue through call scheduling.
• Notify clients of technician arrival times.
• Ensure timely appointments for technicians.
• Debrief with technicians on client satisfaction.

Skills

Outbound Lead Calling Experience

Excellent communication skills

Organizational abilities

Multitasking abilities

Proficient in English

Education

High school diploma or equivalent

Tools

Computer software skills

Job description

A local HVAC company is seeking an Inside Sales Coordinator and Marketing Specialist. The role involves managing emergency and non-emergency calls, utilizing client databases for communication campaigns, and ensuring customer satisfaction. The ideal candidate should excel in communication, have outbound sales experience, and be organized. Compensation ranges from $22 to $27 per hour plus bonuses and includes excellent benefits such as 100% paid health insurance.