Program Assistant

Talentify; City of New Rochelle (NY); On-site; USD 35,000 - 40,000; Full time

Job summary

Westhab is seeking a Program Assistant to provide administrative support within the Employment Services division in Westchester County. The role reports to the Program Manager and offers a salary range of $35,000.00 to $40,000.00 annualized.

The ideal candidate will have an associate degree with at least 2 years of administrative experience and strong Word/Excel skills, excellent communication, and the ability to work flexible hours including some evenings, weekends, or holidays.

Qualifications

• Associates degree with a minimum of 2 years’ experience in an administrative position.
• Proficiency in Microsoft Word for Windows and Excel for spreadsheets.
• Excellent verbal, writing and organizational skills.
• Flexible to work some evenings, weekends, and/or holidays.

Responsibilities

• Greet and assist clients and visitors entering the facility
• Perform administrative duties such as typing reports and letters
• Assist with the collection of monthly statistics
• Maintain file and office supply inventory
• Call clients to remind them of upcoming appointments
• Distribute mail and manage office correspondence
• Answer calls and provide program information with courtesy
• Interact with Westhab clients and perform outreach calls
• May perform other duties as assigned

Skills

Administrative support

Verbal communication

Organizational skills

Customer service

Scheduling

Education

Associates degree

Tools

Microsoft Word

Microsoft Excel

Job description

JOB DESCRIPTION

JOB TITLE: Program Assistant (Westchester County)

FLSA: Non-Exempt

DEPARTMENT: Employment Services

REPORTS TO: Program Manager

SALARY: $35,000.00 to $40,000.00

SUMMARY:

Provides administrative support to the Employment Services division.

DUTIES AND RESPONSIBILITIES:

• Greet and assist clients and visitors who enter the facility
• Perform administrative duties such as typing reports, letters/memos etc. Assist with the preparation of assigned reports
• Assist with the collection of monthly statistics
• Provide assistance with file maintenance
• Call clients to remind them of upcoming appointments with employment service staff
• Assist with ordering of office supplies and maintaining supply inventory
• Responsible for receiving/distribution of all mail, correspondence and supplies
• Answer phone calls and provide excellent customer service and provide program information
• Interact regularly with Westhab clients and perform outreach calls to existing clients
• May perform other duties as assigned

EXPERIENCE AND EDUCATION REQUIREMENTS:

Associates degree with a minimum of 2 years’ experience in an administrative position or equivalent; ability to use Microsoft Word for Windows, as well as knowledge of spreadsheets and database programs using Microsoft Excel. Excellent verbal, writing and organizational skills. Must be flexible to work some evenings, weekends, and/or holidays.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.