Human Services Licensing Representative - Northeast Region

Commonwealth of Pennsylvania; Home (PA); Remote; USD 52,000 - 62,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Human Services Licensing Representative to ensure licensed care facilities comply with state laws and regulations. You will conduct inspections, review records, and collaborate with facilities to improve resident health and safety.

The role involves travel, full-time hours (37.5 per week), and working from a home-based Pennsylvania location with approved setup. Residency requirements apply, with priority for Pennsylvania residents.

Qualifications

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or an equivalent combination of experience and training.

Responsibilities

• Conduct inspections at licensed care facilities to ensure compliance with state laws and regulations.
• Review records and documentation to verify accuracy and adherence to licensing standards.
• Provide guidance and support to facilities to improve practices and resident safety.
• Communicate findings and recommendations to facilities and Department of Human Services staff.

Skills

Investigation methods

Record review

Education

Bachelor's degree

Job description

Do you want a meaningful role where your efforts help improve living conditions for adults in licensed care settings? As a Human Services Licensing Representative with the Department of Human Services, you will conduct inspections, review records, and support compliance with state laws. Your dedication will help protect residents and guide facilities toward better practices. Step into a position where your work makes a clear and lasting impact.

This position ensures that personal care homes and assisted living residences follow state laws and regulations designed to protect resident health and safety. As a Human Services Licensing Representative, you will perform the following duties:

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• Travel is required
• This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must reside in or be willing to relocate to the Northeast Region which includes Berks, Bradford, Cameron, Carbon, Centre, Clinton, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties by the time of hire.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.