Human Services Licensing Representative - Northeast Region

Commonwealth of Pennsylvania; Pennsylvania; Híbrido; USD 42.000 - 68.000; Jornada completa

Descripción de la vacante

The Commonwealth of Pennsylvania's Department of Human Services is seeking a Human Services Licensing Representative. You will conduct inspections, review records, and support compliance with state laws to protect residents in licensed care settings.

Your work helps facilities identify gaps and improve practices. The role requires statewide travel, a full-time schedule, and coordinating relocations when needed.

Formación

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program.
• Bachelor’s degree or an equivalent combination of experience and training.
• PA residency requirements and eligibility.

Responsabilidades

• Conduct licensing, complaint, and incident inspections to determine compliance.
• Interview residents, staff, families, and others to collect details relevant to regulatory compliance.
• Review medical, legal, and programmatic records to assess adherence to state laws and regulations.
• Provide technical assistance to operators and staff on meeting regulatory expectations.
• Prepare violation reports and licensing documents in line with procedures.
• Assist in relocating residents from noncompliant homes by coordinating needs and safe placements.

Conocimientos

Info gathering

Regulatory inspections

Educación

Bachelor’s degree

Descripción del empleo

THE POSITION

Do you want a meaningful role where your efforts help improve living conditions for adults in licensed care settings? As a Human Services Licensing Representative with the Department of Human Services, you will conduct inspections, review records, and support compliance with state laws. Your dedication will help protect residents and guide facilities toward better practices. Step into a position where your work makes a clear and lasting impact.

THE POSITION

Do you want a meaningful role where your efforts help improve living conditions for adults in licensed care settings? As a Human Services Licensing Representative with the Department of Human Services, you will conduct inspections, review records, and support compliance with state laws. Your dedication will help protect residents and guide facilities toward better practices. Step into a position where your work makes a clear and lasting impact.

THE POSITION

Do you want a meaningful role where your efforts help improve living conditions for adults in licensed care settings? As a Human Services Licensing Representative with the Department of Human Services, you will conduct inspections, review records, and support compliance with state laws. Your dedication will help protect residents and guide facilities toward better practices. Step into a position where your work makes a clear and lasting impact.

DESCRIPTION OF WORK

This position ensures that personal care homes and assisted living residences follow state laws and regulations designed to protect resident health and safety. As a Human Services Licensing Representative, you will perform the following duties:

• Conduct Inspections: Complete licensing, complaint, and incident inspections to determine compliance with state requirements
• Gather Information: Interview residents, staff, families, and others to collect details relevant to regulatory compliance
• Review Documents: Examine medical, legal, and programmatic records to assess adherence to state laws and regulations
• Provide Guidance: Offer technical assistance to operators and staff on meeting regulatory expectations
• Prepare Reports: Use computer systems to create violation reports and licensing documents in line with procedures
• Support Relocation: Assist in relocating residents from noncompliant homes by coordinating needs, belongings, and safe placements

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• Travel is required
• This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must reside in or be willing to relocate to the Northeast Region which includes Berks, Bradford, Cameron, Carbon, Centre, Clinton, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties by the time of hire.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.