Human Services Analyst

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 55,000 - 72,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Human Services Analyst for the Bureau of Policy, Planning, and Program Development to support statewide planning, training development, and grant oversight. This role emphasizes analytical work, clear written communication, and cross‑agency collaboration to strengthen behavioral health services.

The position includes full-time hours (37.5 per week) with potential telework up to three days per week and occasional travel.

Qualifications

• One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor’s degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Responsibilities

• Grant Oversight: Review grant requirements, prepare materials, and support the full grant cycle from application to monitoring
• Training Coordination: Develop and review training topics, materials, and content for electronic learning systems
• Data Reporting: Track and analyze information to prepare clear reports for officials and the public
• Stakeholder Collaboration: Work with counties, agencies, and partners to share information and support program goals
• Program Support: Assist in planning and managing statewide initiatives that guide service and system design

Skills

Analytical skills

Business writing

Education

Bachelor's degree or equivalent

Job description

THE POSITION

Are you ready to utilize your strong analytical and business writing skills? The Bureau of Policy, Planning, and Program Development is excited to welcome a motivated Human Services Analyst to our Division of Program Management and Planning team. In this role, you will help guide key projects that strengthen mental health and substance use services statewide. Your ideas and efforts will support important improvements in training, planning, and funding. Step into a position where your work truly matters!

DESCRIPTION OF WORK

This position supports statewide planning, training development, and grant oversight that strengthen behavioral health services.

• Grant Oversight: Review grant requirements, prepare materials, and support the full grant cycle from application to monitoring
• Training Coordination: Develop and review training topics, materials, and content for electronic learning systems
• Data Reporting: Track and analyze information to prepare clear reports for officials and the public
• Stakeholder Collaboration: Work with counties, agencies, and partners to share information and support program goals
• Program Support: Assist in planning and managing statewide initiatives that guide service and system design

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.
• Travel: Overnight travel to meetings and conferences is required.
• Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week. You will be required to report to the worksite address listed in this posting 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• One year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs; and a bachelor’s degree; or
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health care services, or health care insurance programs.

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.