County Casework Supervisor (Local Government)

Commonwealth of Pennsylvania; Garrettford (PA); Hybrid; USD 60,000 - 83,000; Full time

Benefits offered by this job

Telework possible

Hybrid work schedule

Excellent benefits package

Job summary

Commonwealth of Pennsylvania's Delaware County DHS is hiring a Casework Supervisor (Support Coordinator Supervisor) to guide and oversee Support Coordinators, ensuring services meet federal, state, and county requirements. The role emphasizes quality oversight, training, and development of effective casework practices.

The position offers a supportive work environment, competitive benefits, and opportunities for career advancement.

Qualifications

• Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Responsibilities

• Direct Supervision: Provide regular direction to Support Coordinators and ensure the delivery of consistent and accurate casework
• Training Support: Oversee training efforts and ensure that Support Coordinators receive proper instruction and practice
• Performance Evaluation: Review supervisory materials, complete assessments, and prepare evaluations and probation recommendations
• Regulation Compliance: Maintain knowledge of regulations and procedures, applying them to daily decisions and required documentation
• Record Review: Examine case records to ensure compliance with state and federal rules and complete periodic sample reviews
• Resource Coordination: Improve processes for authorizations, service notes, and all documentation connected to ISP and HCSIS responsibilities

Skills

Social work experience

Education

Bachelor's degree in social sciences

12 college credits in related social sciences

Job description

Salary: $60,186.00 - $82,824.00 Annually

Location: Delaware County, PA

Job Type: Civil Service Permanent Full-Time

Job Number: CS-2026-60861-L0626

Department: Local Government

Division: HS Delaware Co Mh/Id Unit

Opening Date: 10/20/2026

Closing Date: 11/2/2026 11:59 PM Eastern

Job Code: L0626

Position Number: 80002214

Union: Non Union

Bargaining Unit: LG

Pay Group: LG

Bureau / Division Code: 88213423

Bureau / Division: Delaware County MH/ID

Worksite Address: 4990 State Road, Suite 101

City: Drexel Hill, Pennsylvania

Zip Code: 19026

Contact Name: Nicole Jones

Contact Phone: [phone]

Contact Email: [e-mail]

THE POSITION

Are you looking for a rewarding career in Human Services dedicated to improving the lives of others? Delaware County Department of Human Services, office of Intellectual and Developmental Disabilities, has an immediate opening for a Casework Supervisor (Support Coordinator Supervisor). We are currently seeking a motivated and compassionate individual to join our team. We offer a supportive work environment, an excellent benefit package and opportunities for career advancement.

DESCRIPTION OF WORK

This position guides Support Coordinators and ensures that services meet federal, state, and county requirements. The role supports quality oversight, training, and the development of effective casework practices. As a County Casework Supervisor, you will perform the following duties:

• Direct Supervision: Provide regular direction to Support Coordinators and ensure the delivery of consistent and accurate casework
• Training Support: Oversee training efforts and ensure that Support Coordinators receive proper instruction and practice
• Performance Evaluation: Review supervisory materials, complete assessments, and prepare evaluations and probation recommendations
• Regulation Compliance: Maintain knowledge of regulations and procedures, applying them to daily decisions and required documentation
• Record Review: Examine case records to ensure compliance with state and federal rules and complete periodic sample reviews
• Resource Coordination: Improve processes for authorizations, service notes, and all documentation connected to ISP and HCSIS responsibilities

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework). No telework for the first six (6) months of employment. After an employee has completed six (6) months of employment and has regular status, there may be opportunities for hybrid work, per the program offices' hybrid schedule. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Drexel Hill. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Other Requirements:

• This particular position also requires you to possess a valid driver's license which is not under suspension.
• PA residency requirement is currently waived for this title.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.