Human Services Analyst

Commonwealth of Pennsylvania; Harrisburg (Dauphin County); Hybrid; USD 52,000 - 78,000; Full time

Job summary

A state government agency in Harrisburg is seeking a Human Services Analyst to oversee wellness programs aimed at improving staff health and managing stress. This role involves developing programs for staff who witness traumatic events and ensuring training certifications are maintained. Candidates should possess strong organizational skills and a bachelor's degree. The position offers the chance to make a significant impact on both employees and the community.

Qualifications

• One year of experience in human services or related field is required.
• Bachelor's degree in a relevant discipline is needed.
• Ability to implement and manage wellness programs.

Responsibilities

• Oversee the Critical Incident Stress Management program.
• Develop wellness programs for staff experiencing trauma.
• Coordinate training and speaker engagement for wellness.

Skills

Organizational skills

Stress management

Program implementation

Education

Bachelor's degree

Job description

THE POSITION

Are you an energetic employee advocate of workplace wellness? Would you enjoy implementing programs that help keep our workforce healthy and stress free? The Department of Human Services (DHS), Bureau of State Operated Facilities (BSOF) is seeking a motivated Human Services Analyst. This is a rewarding opportunity to offer critical tools and strategies that focus on stress management, well‑being, and overall health to staff that support individuals with intellectual and developmental disabilities. If you are ready for professional growth and the opportunity to make a positive impact on both employees and vulnerable citizens, then we encourage you to apply today!

DESCRIPTION OF WORK

As a Human Services Analyst, you will oversee the state centers Critical Incident Stress Management (CISM) program, staff wellness activities, and employee recognition activities. You will provide opportunities to improve staff wellness by developing CISM programs for staff who witness or participate in traumatic events. You will also assign staff at all state centers and maintain training certifications, coordinate speakers and recovery plans that promote staff wellness, and serve as the bureau level administrator for staff credentialing. This role requires strong organizational skills and a genuine desire to promote wellness activities that will benefit individual employees, the organization, and improve the quality of services provided to residents at our state centers. In addition, you will represent BSOF at public events and frequently travel to Ebensburg Center, Selinsgrove Center and the Harrisburg Central Office.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full‑time employment
• Work hours are 8:30 AM to 4:30 PM, Monday – Friday, with a 30‑minute lunch.
• Telework: You may have the opportunity to work from home (telework) part‑time, up to three days per week. In order to telework, you must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non‑negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year of professional experience developing, implementing, or evaluating human services, social services, health‑care services, or health‑care insurance programs; and a bachelor's degree.
• An equivalent combination of experience and training that includes one year of professional experience developing, implementing, or evaluating human services, social services, health‑care services, or health‑care insurance programs.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.