Salary Range: $19.52/hour - $31.43/hour Salary Grade: 11 FLSA: Nonexempt
Purpose of Classification
The purpose of this classification is to provide administrative support for the daily operations in an assigned area of the Human Resources Department.
Essential Functions
- The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
- Performs customer service functions; provides information and assistance regarding department services, forms or other issues; responds to routine questions, complaints, or requests for service; and initiates problem resolution.
- Enters data into computer systems; gathers, logs, tracks, or maintains records regarding department activities; compiles data for further processing, or to prepare department reports; and files, maintains, and stores electronic and hardcopy records.
- Maintains calendar for assigned area; schedules appointments, meetings, training, or other activities and events; reserves and maintains meeting, training, and conference room aesthetics etc.; and updates calendar on a regularly basis and notifies appropriate parties of changes.
- Assists with planning and coordinating special events/projects; maintains department supplies and facilities; ensures appropriate inventory available for projects and routine functions; assists with troubleshooting equipment; processes employee identification badges; and serves as backup to HR receptionist.
- Registers participants for training programs; verifies forms for completeness and accuracy; creates and maintains class and participation logs; and collects and analyzes related data and information.
- Enters and verifies new hire and personnel changes in HRIS and forwards paperwork to payroll, and reviews, sorts, and files related documents.
- Processes employee requests for appeal hearings and assigns hearing officers; prepares and distributes related documents; attends and records hearings; keeps comprehensive record of hearing activities, including witnesses and exhibits; and maintains related documentation.
- Processes and pays invoices; enters departmental time and leave in time-keeping systems; coordinates unemployment claims; and requests temporary personnel for departments.
- Maintains file system of a variety of confidential files/records and information; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; shreds/destroys confidential or obsolete documents; and complies with mandated records retention schedule.
- Researches, compiles, and/or monitors administrative, statistical data or other metrics pertaining to department operations; summarizes and performs routine data analysis, and prepares reports and open records requests; and researches department files, database records, internet sites, hardcopy materials, or other sources as needed.
- Operates a personal computer to enter, retrieve, review or modify data, spreadsheet, database, presentation, internet, e-mail, or other software: and operates general office or other equipment as necessary to complete essential functions.
- Maintains confidentiality in performing job responsibilities.
Minimum Qualifications
Associate's degree in Human Resources, Administrative Services, Business Technology or related field; one year of experience in clerical support or customer service in a human resources environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License Certifications
None.