Human Resources Specialist, Senior

DeKalb County Government; Decatur (GA); On-site; USD 44,000 - 72,000; Full time

Benefits offered by this job

None

Job summary

DeKalb County Government is seeking an experienced administrative support professional to serve as the primary administrator for daily HR operations in specialized areas. You will lead and train other HR staff, manage leave processes, data entry, and records, while ensuring confidentiality and efficient service.

The role requires an Associate’s degree and at least three years in HR or customer service within a HR environment, with strong Microsoft Office skills and experience using Kronos for

Qualifications

• Associate’s degree in a related field and 3 years of HR or customer service experience in a HR setting.
• Alternate combos of education, training and experience may be considered.

Responsibilities

• Provide customer service and information regarding department services and issues.
• Process family and medical leave requests and review supporting forms.
• Process leave accrual updates, terminations and payroll-related actions in Kronos.
• Enter and maintain data and records; prepare department reports.
• Maintain confidential files and records in compliance with retention guidelines.
• Assist with data analysis, open records requests and administrative tasks.

Skills

Microsoft Office

PowerPoint

Excel

Canva

Customer service

Communication

Organization

Teamwork

Education

Associate’s degree in Human Resources, Business/Public Administration, or related field

Tools

Canva

Job description

Job Description Salary Range: $44,497 - $71,640 Salary Grade: 13 FLSA: Exempt Purpose of Classification: The purpose of this classification is to serve as the primary administrative support for daily operations in specialized areas of the Human Resources Department. This classification is distinguished from Human Resources Specialist in that incumbents in this class may provide lead guidance, direction and training to other Human Resources Specialists. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Performs customer service functions; provides information and assistance regarding department services, forms or other issues; responds to routine questions, complaints, or requests for service; and initiates problem resolution. Receives, reviews and processes employee requests for family and medical leave; reviews health care provider forms for pertinent information regarding request; approves or denies routine requests; prepares documentation; researches/reconciles discrepancies and identifies missing information; and answers any questions concerning administration of County leave plans and FMLA requirements/procedures. Receives, reviews and processes employee donation of leave requests; researches discrepancies or missing information; verifies and forwards eligible requests to committee; emails approved requests to employees; maintains related documentation; and updates Kronos for payment. Receives and processes leave accrual updates, employee terminations and leave payments; reviews termination package and verifies separation information; determines appropriate hours to be paid; researches discrepancies or missing information and makes corrections as needed; completes and forwards personnel action forms for signature; and maintains all related documentation and files. Enters data into computer systems; gathers, logs, tracks, or maintains records regarding department activities; compiles data for further processing, or to prepare department reports; and files, maintains, and stores electronic and hardcopy records; and assists with upgrades and software downloads as needed. Maintains file system of a variety of confidential files/records and information: prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; scans records into computer; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention. Researches, compiles, and/or monitors administrative, statistical data or other metrics pertaining to department operations; summarizes and performs complex data analysis, and prepares reports and open records requests; and researches department files, database records, internet sites, hardcopy materials, or other sources as needed. Communicates with supervisor, other County departments and employees, the public, outside agencies, and other individuals as needed to coordinate work activities, exchanges information, or resolves problems. Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other software: and operates general office or other equipment as necessary to complete essential functions. Maintains confidentiality in performing job responsibilities. Minimum Qualifications Associate’s degree in Human Resources, Business/Public Administration, or related field; three years of experience in human resources or customer service in a human resources environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Specific License or Certification Required: None. Additional Duties Supplemental Information for position in Human Resources:

• Assist with the administration and coordination of clerical testing activities.
• Assist with the coordination and administration of the College Internship Program.
• Assist with the coordination and administration of the High Apprentice Program.
• Assist with developing and implementing job marketing and recruitment campaigns.
• Assist with community outreach, candidate engagement, and talent pipeline development.
• Provide additional administrative and recruitment support as needed. Supplemental Qualifications
• Strong technology skills and proficiency with Microsoft Office applications, including PowerPoint and Excel.
• Experience using Canva or similar graphic design and marketing tools.
• Strong telephone, customer service, and communication skills.
• Ability to effectively communicate and interact with new hires, applicants, employees, and other stakeholders in a public-facing environment.
• Experience creating, maintaining, and organizing spreadsheets and tracking information using Excel.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and relationship‑building skills.
• Ability to work effectively both independently and as part of a team.