Human Resources Specialist

NOARK Electric; Addison (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Noark Electric, a global manufacturer of electrical components, seeks a North America HR Shared Services Specialist to support HRIS, analytics, and employee development across the US, Canada, and Mexico. You will drive efficiency, data accuracy, and a superior employee experience by partnering with regional HR teams and global HR.

Responsibilities include HR data governance, onboarding facilitation, and leading regional learning initiatives while aligning with global HR strategies and policy

Qualifications

• Bachelor's degree in HR, Business Administration, Information Systems, or a related field.
• 3–5 years of HR operations, HR shared services, HRIS, or HR analytics experience.
• Experience supporting HR operations across multiple locations or countries is preferred.

Responsibilities

• HRIS Management across North America, ensuring data accuracy and policy compliance.
• Consolidate and maintain HR data; develop dashboards and reports.
• Organize onboarding/orientation training and regional L&D programs.
• Coordinate HR-related vendors and manage contracts and costs.
• Standardize HR processes and drive digital transformation of workflows.
• Collaborate with regional HR teams and global HR functions.
• Support regional HR projects and system implementations.
• Review, document, and maintain SOPs and workflow guidelines.

Skills

Excel

Power BI

HRIS

Data management

Training coordination

Vendor management

Cross-functional teamwork

Communication

Attention to detail

English fluency

Education

Bachelor's degree in HR/Business Admin/IS

Job description

Job Description

NOARK Electric is a global manufacturer and supplier of low, medium and high voltage electrical components for industrial and commercial applications. We specialize in providing electrical circuit protection and motor control solutions for OEMs, contractors, and distributors.

Our mission is to provide customers with the best quality products at an exceptional value and back them with world-class service and support. Every NOARK product is tested and certified to the highest industry standards, covered by our exclusive one or five-year limited warranty.

NOARK is a wholly-owned subsidiary of the CHINT Group, a leading global smart energy solutions provider, with over 40,000 employees in 140+ countries, a revenue of 25.91 billion USD and 4 R & D centers in Texas, Shanghai, Singapore and Riyadh to service respective countries and regions.

Function: HR Shared Services Center (HRSSC)

Scope: United States, Canada, and Mexico

Position Summary

The North America HR Shared Services Specialist is a key member of the regional HR Shared Services Center (HRSSC), responsible for supporting HR operational excellence, digital transformation, and employee development across the United States, Canada, and Mexico.

This role focuses on HRIS administration, HR data analytics, learning and development (L&D), HR vendor management, and HR process standardization and digitalization. The position works closely with regional HR teams, business leaders, and global HR functions to improve HR service efficiency, data accuracy, employee experience, and operational consistency across North America.

Key Responsibilities

1. HRIS Management & Digital Transformation

Manage and maintain HRIS platforms across North America, ensuring data accuracy, system functionality, and compliance with company policies.

Coordinate HRIS implementation, system enhancements, and integration with global HR systems.

Identify opportunities to automate and digitalize routine HR processes, including onboarding, employee changes, approvals, and offboarding.

Provide HRIS training and technical support to regional HR teams and employees.

Partner with IT and global HR teams to continuously improve HR system efficiency and user experience.

2. HR Data Management & Analytics

Consolidate and maintain HR data across the United States, Canada, and Mexico.

Develop and maintain HR dashboards and regular reports covering headcount, turnover, recruitment, labor costs, workforce productivity, and other key HR metrics.

Analyze HR trends and provide data-driven insights to support workforce planning, budgeting, and management decisions.

Establish standardized HR reporting processes and data management practices across the region.

Ensure HR data accuracy, confidentiality, and consistency across different systems and countries.

Coordinate and implement regional learning and development programs aligned with business needs and global HR strategies.

Organize and deliver new hire orientation and onboarding training programs.

Coordinate regular product knowledge training, business process training, and functional training in collaboration with relevant departments.

Support the development and implementation of leadership and management training programs.

Maintain annual training calendars, training records, and learning management systems.

Track training participation, completion rates, and program effectiveness to continuously improve learning outcomes.

Coordinate and manage HR-related vendors across North America, including recruitment agencies, training providers, HR technology vendors, and other HR service providers.

Establish and maintain standardized vendor management processes, contracts, and service records.

Monitor vendor performance, service quality, costs, and contract compliance.

Support vendor selection, contract renewals, and cost optimization initiatives in collaboration with Procurement, Finance, and regional HR teams.

Ensure HR vendor management practices align with company policies and internal control requirements.

Review, document, and standardize routine HR operational processes across the North America region.

Develop and maintain HR standard operating procedures (SOPs), workflow guidelines, and process documentation.

Drive the digitalization and automation of HR workflows to improve efficiency, transparency, and internal controls.

Identify process gaps and opportunities for continuous improvement.

Collaborate with regional HR teams to ensure consistent implementation of standardized HR processes while accommodating local legal and operational requirements.

6. Regional HR Shared Services Support

Support the development and continuous improvement of the North America HR Shared Services operating model.

Collaborate with local HR teams and global HR functions to ensure effective HR service delivery.

Participate in regional HR projects, system implementations, and cross-functional initiatives.

Support other HR operational improvement initiatives as assigned.

Qualifications & Requirements

Education & Experience

Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field.

3–5 years of relevant experience in HR operations, HR shared services, HRIS, or HR analytics.

Experience supporting HR operations across multiple locations or countries is preferred.

Experience in learning and development coordination, HR process improvement, or HR digital transformation is a plus.

Knowledge & Skills

Strong proficiency in Microsoft Excel, Power BI, or other data analysis and reporting tools.

Familiarity with HRIS platforms and HR data management practices.

Strong organizational, analytical, and problem-solving skills.

Experience coordinating employee training programs and managing external vendors.

Ability to manage multiple projects and work effectively with cross-functional teams.

Excellent communication and interpersonal skills.

Strong attention to detail and commitment to data confidentiality.

Fluency in English is required; Spanish or Mandarin proficiency is a plus.

Key Performance Indicators (KPIs)

HRIS data accuracy and system adoption rate.

Timeliness and accuracy of regional HR reporting.

HR process standardization and digitalization progress.

Annual training plan completion rate and employee training participation.

HR vendor service performance and cost optimization.

HR shared services efficiency and internal customer satisfaction.