Total Rewards & HRIS Analyst

ZIM; Norfolk (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

ZIM is seeking a data-driven HR professional to administer U.S. benefits, support HRIS and compensation analytics, and deliver executive reporting for the Americas region.

You will drive data quality, process improvements, and open enrollment activities while partnering with vendors and business leaders. The role emphasizes compliance, analytical decision making, and delivering insights to optimize workforce programs and employee experience across the United States.

Qualifications

• 4+ years relevant HR experience.
• 5-7 years in Total Rewards, Benefits, HRIS, or HR Analytics.
• Advanced Excel skills, pivot tables and data modeling.
• Experience with Oracle Fusion and/or ADP HRIS systems.
• Strong analytical, problem-solving, organizational, and communication skills, with attention to detail.
• Ability to manage competing priorities while handling confidential information.

Responsibilities

• Administer health, welfare, retirement, leave, and wellness programs for U.S.-based employees.
• Serve as primary contact for benefit inquiries, issue resolution, and escalation management.
• Lead the annual Open Enrollment process, including planning, communications, system testing, reporting, and post-enrollment audits.
• Coordinate 401(k), leave of absence, and other benefit program administration ensuring regulatory compliance.
• Manage benefit-related reporting, audits, and annual survey submissions.
• Develop workforce analytics reporting to support hiring, retention, compensation, and labor cost decisions.
• Assist with ad hoc payroll reports and monthly costs for target groups.
• Conduct market pricing, job evaluations, internal equity assessments, and compensation analyses.

Skills

Advanced Excel

Pivot tables

Lookup functions

Data modeling

Analytical thinking

Communication skills

Discretion with confidential info

Education

Bachelor’s degree

Tools

Oracle Fusion

ADP

HRIS

Job description

Main Purpose of the Role

Supports the administration, analysis, and continuous improvement of compensation, benefits, HRIS, workforce analytics, and labor planning programs across the Americas region. Key resource for HR data analysis, benefits administration, compensation benchmarking, HR technology support, and executive reporting. Through data-driven insights and process optimization, helps ensure operational excellence, compliance, and an exceptional employee experience while supporting strategic workforce decisions.

Main Tasks

• Administer health, welfare, retirement, leave, and wellness programs for U.S.-based employees, ensuring accurate and timely enrollment, employee support, and vendor coordination.
• Serve as primary point of contact for employee benefit inquiries, issue resolution, and escalation management.
• Lead the annual Open Enrollment process, including planning, employee communications, system testing, reporting, and post-enrollment audits.
• Coordinate 401(k), leave of absence, and other benefit program administration in compliance with applicable federal, state, and local regulations
• Manage benefit-related reporting, audits, and annual survey submissions.
• Identify opportunities to improve employee experience, operational efficiency, and benefit program effectiveness.
• Serve as primary Region HRIS analyst supporting Oracle Fusion and ADP data integrity, reporting, system enhancements, testing, and process optimization.
• Ensure employee data integrity through regular audits, validation, reconciliation, and monitoring activities.
• Participate in compensation survey submissions.
• Conduct market pricing, job evaluations, internal equity assessments, and compensation analyses using internal and external market data.
• Support annual compensation and incentive processes, conduct analysis and prepare related reports and maintain accurate compensation data.
• Analysis and reporting for various HR KPIs and metrics such as onboarding, attrition, exit interviews data compilation to improve existing processes and support decision making.
• Develop workforce analytics reporting that support strategic decision-making related to hiring, retention, compensation, and labor costs.
• Assist with Ad hoc payroll reports as needed to include monthly costs associated with specific target groups.
• Prepare other HR data analysis.

Function

Countries & Business Development Bachelor’s Degree (preferred)

• Minimum: 4+ years relevant HR experience
• Preferred: 5-7 years in Total Rewards, Benefits, HRIS, or HR Analytics
• Advanced Excel skills, including pivot tables, lookup functions, complex formulas, and data modeling.
• Experience with Office suite software, such as Word and PowerPoint.
• Experience using an HRIS for data extraction, validation, analysis, and reporting; Oracle Fusion and/or ADP experience is preferred.
• Strong analytical, problem-solving, organizational, and communication skills, with close attention to detail.
• Ability to manage competing priorities while handling confidential information with discretion.