HRIS Senior Specialist

ICANN; California; On-site; USD 90,000 - 130,000; Full time

Job summary

Icann in California is seeking an HRIS Senior Specialist to administer, maintain, and continuously improve our HRIS and related HR technologies. You will partner with HR, IT, Payroll, and Finance to deliver reliable systems and data, support upgrades, and implement new functionality.

The role emphasizes data integrity, reporting, and process automation, including testing, data audits, dashboards, and user training.

Qualifications

• Typically, minimum 6 years of HRIS, HR technology, or related experience.
• Hands-on experience with major HRIS/HCM platforms such as Oracle HCM, Workday, SAP SuccessFactors, or comparable systems.
• Experience with HR data management, reporting, system configuration, testing, and troubleshooting.
• Experience supporting HR processes such as compensation, benefits, payroll, performance management, or recruiting.
• Experience working in a global or multi-country environment is preferred.
• HR or HR technology certification preferred.

Responsibilities

• Support day-to-day administration and maintenance of the HRIS and related HR technology platforms.
• Maintain employee and organizational data, system configuration, workflows, business processes, and security access.
• Respond to HRIS questions and troubleshoot system and data issues.
• Collaborate with HR, IT, Payroll, Finance and vendors to resolve issues and implement enhancements.
• Support system upgrades, enhancements, releases, and implementation of new functionality.
• Maintain HRIS documentation, procedures, and configuration information.

Skills

HRIS systems

Data integrity

Reporting & analytics

System integrations

Troubleshooting

Requirements analysis

Project coordination

Communication skills

AI tooling awareness

Education

Bachelor's degree in HR/IT

HR Certification preferred

Tools

Oracle HCM

Workday

SAP SuccessFactors

Job description

The HRIS Senior Specialist supports the administration, maintenance, and continuous improvement of the organization’s Human Resources Information Systems (HRIS) and related HR technology platforms.

Working closely with the Senior HRIS Manager, this position provides hands‑on functional and technical support for HR systems, staff data, reporting, integrations, system testing, and recurring HR processes. The HRIS Sr. Specialist partners with HR, Payroll, Finance, IT, and external support to maintain accurate and reliable HR systems and deliver effective technology solutions that support business needs.

The position plays an important role in maintaining data integrity, resolving system issues, supporting system enhancements, and identifying opportunities to improve and automate HR processes.

Key Responsibilities & Duties:

• Support the day‑to‑day administration and maintenance of the organization’s HRIS and related HR technology platforms.
• Maintain employee and organizational data, system configuration, workflows, business processes, and security access.
• Respond to HRIS questions and troubleshoot system and data issues.
• Work with the Senior HRIS Manager, E&IT, and external support to investigate and resolve system issues.
• Support system upgrades, enhancements, releases, and implementation of new functionality.
• Maintain HRIS documentation, procedures, and configuration information.

Data Management & Integrity

• Maintain accurate, complete, and consistent staff and organizational data across HR systems.
• Conduct regular data audits and identify and resolve data discrepancies.
• Support data reconciliation between HRIS, Payroll, Finance, Benefits, and other systems.
• Assist with maintaining HR data standards, controls, and governance practices.
• Support compliance with applicable data privacy, security, and record‑retention requirements.

Reporting & Analytics

• Develop and maintain standard and ad hoc HR reports.
• Produce workforce data and reports to support HR programs, management reporting, audits, and business decision-making.
• Assist with the development and maintenance of HR dashboards and workforce metrics.
• Validate HR data and reporting results to ensure accuracy and consistency.
• Respond to HR data and reporting requests from HR and other business functions.

Systems, Integrations & Testing

• Monitor HR system interfaces and integrations.
• Investigate integration errors and coordinate issue resolution with appropriate internal teams and vendors.
• Support system configuration changes and enhancements, system implementations, upgrades, data conversions
• Develop test scenarios and conduct system and user acceptance testing. Track project activities, testing, issues, and deliverables
• Develop and maintain process documentation and provide user training as needed

HR Program, project & Process Support

• Provide system and data support for recurring HR programs and processes, including compensation reviews, performance management, benefits enrollment, workforce planning, and organizational changes, including system setup, data validation, testing, reporting, and implementation.
• Assist HR functional teams with system‑related requirements and process improvements.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Support HR technology projects. Participate in evaluating HR technology enhancements and potential solutions
• Perform other related duties as assigned.

Required Knowledge, Skills, and Abilities (KSAs):

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

• Strong knowledge of HRIS systems and HR business processes.
• Strong analytical and problem‑solving skills.
• High attention to detail and commitment to data accuracy.
• Strong reporting and data analysis skills.
• Ability to troubleshoot HR system and data issues.
• Ability to understand business requirements and translate them into system solutions.
• Strong organizational and project coordination skills.
• Effective written and verbal communication skills.
• Ability to work effectively with HR, Payroll, Finance, IT, and external vendors.
• Ability to manage multiple priorities and meet established deadlines.
• Strong customer‑service orientation and ability to support users with varying levels of technical knowledge.
• Demonstrated proficiency in using generative AI (e.g., ChatGPT) and other AI‑enabled internal tools responsibly to support research, analysis, productivity, communication, and routine work activities, including verifying AI‑generated output for accuracy, and following company policies regarding confidentiality, data privacy, and information security.

Education and Experience Requirements:

• Typically, minimum 6 years of HRIS, HR technology, HR operations, or related experience.
• Hands‑on experience with a major HRIS/HCM platform such as Oracle HCM, Workday, SAP SuccessFactors, or a comparable system
• Experience with HR data management, reporting, system configuration, testing, and troubleshooting.
• Experience supporting HR processes such as compensation, benefits, payroll, performance management, or recruiting.
• Experience working in a global or multi‑country environment is preferred.
• HR or HR technology certification preferred.

Language

• Fluency, both written and spoken, in English is required
• Fluent written and spoken language skills in any of the other official United Nations languages is preferred but not required.

Working Conditions & Physical Requirements:

• Work is performed in a normal office environment with limited privacy and some exposure to background noise
• While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
• The employee may occasionally lift and/or move up to 25 pounds

Targeted Base Salary Low:

Targeted Base Salary High:

Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate’s location, work experience, knowledge, skills and other compensable factors.