HUMAN RESOURCES - ONBOARDING SPECIALIST

Gate Hospitality Group; Florida; On-site; USD 36,000 - 60,000; Full time

Job summary

Gate Hospitality Group is seeking an organized, welcoming Human Resources Onboarding Specialist for Ponte Vedra Inn & Club. You will coordinate pre-employment steps, onboarding paperwork, and orientation, while providing administrative support to the HR department.

As the first contact for applicants and colleagues, you will represent the team with warmth, professionalism, and efficiency, ensuring compliance and confidentiality in a fast-paced hospitality setting.

Qualifications

• High school diploma or equivalent required; HR-related coursework preferred.
• 1+ year of administrative or office support experience, preferably in HR or hospitality.
• Competence with MS Word/Excel/Outlook; Dayforce experience preferred.
• Strong organizational skills, attention to detail, and ability to handle confidential information.

Responsibilities

• Guide new hires through onboarding and ensure all paperwork is complete on time.
• Coordinate background checks, motor vehicle records, and drug screenings; relay clearances to leaders.
• Prepare onboarding packets and maintain confidential personnel records.
• Schedule orientation, track attendance, issue nametags and timecards.
• Maintain Dayforce records and update requisitions and job postings.
• Greet applicants and visitors professionally; manage HR inbox and department correspondence.
• Assist applicants with applications and answer questions about the hiring process.
• Maintain job descriptions and office supplies; support employment verification requests.
• Support workers’ compensation docs and other HR admin tasks; attend training as needed.

Skills

Organizational skills

Communication

Customer service

Spanish proficiency

Attention to detail

Multitasking

Education

High school diploma or equivalent

College coursework in HR/Business/Hospitality

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Dayforce

Job description

The Ponte Vedra Inn & Club is seeking an organized, welcoming, and detail-oriented Human Resources Onboarding Specialist to help new colleagues begin their careers with confidence.

This position coordinates pre-employment requirements, new hire paperwork, and orientation while providing administrative support to the Human Resources Department. As an initial point of contact for applicants and colleagues, you will represent our team with warmth, professionalism, and efficiency.

Key Responsibilities

• Guide new hires through the onboarding process, ensuring required paperwork and pre-employment steps are completed accurately and on time.

• Coordinate background checks, motor vehicle record checks, and drug screenings; monitor results and communicate clearance status to hiring leaders.

• Prepare new hire packets, follow up on missing information, and maintain accurate, confidential personnel records.

• Coordinate orientation schedules, communicate attendance expectations, track participation, and assist with issuing nametags and timecards.

• Maintain applicant and new hire information in Dayforce.

• Work with the HR Specialist to maintain accurate requisitions and job postings and ensure required approvals are complete.

• Greet and assist applicants, colleagues, and visitors in a friendly, professional manner.

• Answer telephone calls, monitor the HR inbox, and manage department correspondence and mail.

• Assist applicants with completing applications and answering questions about the hiring process.

• Maintain job descriptions, department forms, office supplies, and the property telephone directory.

• Coordinate colleague attraction passes and assist with employment verification requests in accordance with company procedures.

• Support workers’ compensation documentation and other HR administrative tasks as assigned.

• Attend required training and meetings and follow company safety procedures.

Qualifications

• High school diploma or equivalent required; college coursework in Human Resources, Business Administration, Hospitality, or a related field preferred.

• Minimum of one year of administrative or office support experience required, preferably in human resources, hospitality, or customer service.

• Proficiency in Microsoft Word, Excel, and Outlook, with the ability to learn HR systems; Dayforce experience preferred.

• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

• Excellent communication and customer service skills.

• Ability to handle confidential information with discretion.

• Ability to communicate effectively in spoken and written English; Spanish proficiency preferred.

• Experience with data entry, records management, and multi-line telephone systems preferred.

Additional Requirements

• Flexible availability, including weekends and holidays as needed.

• Reliable attendance and a professional appearance consistent with company standards.

• Ability to sit for several hours at a time and lift, move, and carry up to 20 pounds.

Equal Opportunity Employer / Drug-Free Workplace