Human Resources Lead

OPSPro, LLC; Alaska; Remote; USD 80,000 - 100,000; Full time

Job summary

OPSPro is seeking a Human Resources Lead for a fully remote role. This position involves delivering HR support to clients, training HR professionals, and managing various HR programs. Ideal candidates will have extensive HR experience and strong communication skills.

Qualifications

• 5-7 years of progressive HR experience across multiple disciplines.
• Active SPHR/SHRM-SCP certification preferred.

Responsibilities

• Deliver quality third-party HR support to clients.
• Train and mentor team members of Human Resource professionals.
• Manage projects, deadlines, and client expectations.

Skills

Integrity

Organizational skills

Communication

Client focus

Initiative

Education

BA/BS in Human Resources

AA/AS in Human Resources

Tools

Microsoft Office Suite

iSolved

Job description

Company and Position Summary:

OPSPro provides compliance and operational support for small businesses and government contractors, including HR, Payroll, Accounting, Contracting, and IT. We foster trust and collaboration, leveraging our experiences to grow together with a unified vision. We value integrity, technology, client focus, and employee success, making OPSPro a great place to work and grow your career.

The Human Resources Lead position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR support to our clients as consultants and in an administrative capacity, using HR knowledge and best practices. The role also involves training and mentoring a team of Human Resource professionals for OPSPro. This position is considered a subject matter expert consultant with experience across various industries, company sizes, and software platforms.

Essential Functions and Responsibilities:

• Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
• Deliver quality third-party HR support to clients in an administrative capacity, utilizing HR knowledge and best practices.
• Train and mentor team members of Human Resource professionals.
• Lead and support clients with HR programs, policies, and initiatives in areas such as benefits, software implementation, total compensation, employee relations, federal and state compliance, performance management, and training.
• Create deliverables and guidance tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
• Develop strong client relationships through credibility, respect, and responsiveness.
• Manage projects, deadlines, and client expectations while collaborating with department colleagues and OPSPro staff.
• Apply knowledge of HR federal government contracting requirements and relevant regulations.
• Create, maintain, and make accessible client SOPs and platforms for cross-functional support at OPSPro.
• Demonstrate consistent customer service and empathetic consulting.
• Maintain billable hour KPIs after the 90-day training period following tenure as a lead.
• Assist the internal OPSPro HR team with policy creation and special projects.

Supervision: This role does not have supervisory functions.

Character and Skills:

• Integrity and accountability: Demonstrated integrity and accountability with clients, leadership, and colleagues.
• Organizational skills: Excellent organizational skills with high attention to detail.
• Communication skills: Strong communication and facilitation skills.
• Flexibility and poise: Ambitious, self-driven start-up mentality with flexibility to support small businesses.
• Confidentiality: Always maintain strict confidentiality with clients and their information.
• Client focus: Ability to balance a fast-paced environment with hands-on service, confidence, and proactive communication.
• Initiative and goal orientation: Ability to meet goals and demonstrate value while working independently.

Preferred Qualifications:

• Active SPHR/SHRM-SCP certification.
• AA/AS or BA/BS in Human Resources or related field.
• 5-7 years of progressive HR experience, including HRBP roles across multiple disciplines, industries, and company sizes.
• Experience working with multiple external clients.
• Experience with iSolved or similar HR software for recruiting, onboarding, and reporting.
• Knowledge of the Service Contract Act (SCA).
• Experience with Department of Defense regulations.
• Proficiency in Microsoft Office Suite.
• Experience with ATS, HRIS, and LMS platforms for implementation, maintenance, and reporting.

Core Values:

• Own Your Stuff
• Team First
• Trusted Advisor
• Actively Seeks Knowledge
• Good Egg
• Client Excellence Mindset

OPSPro is an Equal Opportunity Employer that does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity, sexual orientation, marital status, military service, genetic information, arrest record, or any other protected characteristic. We are committed to equitable treatment in all employment practices.

OPSPro participates in the E-Verify Employment Verification Program.

Upon receiving an employment offer, all applicants will undergo a background check, including criminal record and employment/education verification.