Human Resources Lead

OPSPro; Orlando (FL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in HR support seeks a Human Resources Lead to provide expert consulting and administrative support to clients. This fully remote role involves training a team, managing projects, and ensuring compliance with HR best practices. Ideal candidates will possess strong communication skills, a proactive mindset, and relevant certifications. Join a collaborative environment that values integrity and client success.

Qualifications

• 5-7 years of progressive HR experience including HRBP roles.
• Active SPHR/SHRM-SCP certification preferred.

Responsibilities

• Deliver quality third-party HR support to clients.
• Train and mentor Human Resource team members.
• Manage projects and client expectations.

Skills

Communication

Organizational Skills

Flexibility

Initiative

Education

BA/BS in Human Resources

AA/AS in related field

Tools

HRIS

ATS

LMS

Microsoft Office Suite

Job description

Join to apply for the Human Resources Lead role at OPSPro.

Company And Position Summary

OPSPro provides compliance and operational support for small businesses and government contractors, including HR, Payroll, Accounting, Contracting, and IT. We foster trust and collaboration, leveraging our experiences to grow together with a unified vision. We value integrity, technology, client focus, and employee success, making OPSPro a great place to work and grow your career.

The Human Resources Lead position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR support to our clients as consultants and in an administrative capacity, using HR knowledge and best practices, including training and mentoring a team of Human Resource professionals for OPSPro. This position is considered a subject matter expert with experience across various industries, company sizes, and HR software.

Essential Functions And Responsibilities

1. Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
2. Deliver quality third-party HR support to clients in an administrative function, utilizing HR knowledge and best practices.
3. Train and mentor team members of Human Resource professionals.
4. Lead and support clients with HR programs, policies, and initiatives such as benefits, software implementation, total compensation, employee relations, compliance, performance management, and training.
5. Create deliverables and guidance tailored to client needs and maintain a resource library for OPSPro's service efficiency.
6. Develop strong client relationships through credibility, respect, and responsiveness.
7. Manage projects, deadlines, and client expectations while collaborating with colleagues and staff.
8. Apply knowledge of HR federal government contracting requirements and relevant regulations.
9. Create, maintain, and make accessible client SOPs and platforms for cross-functional support.
10. Demonstrate consistent customer service and empathetic consulting.
11. Maintain billable hour KPIs after the 90-day training period.
12. Assist the internal OPSPro HR team with policy creation and special projects.

Supervision

This role does not have supervisory functions.

Character And Skills

• Integrity and accountability in dealings with clients, leadership, and colleagues.
• Excellent organizational skills with high attention to detail.
• Strong communication and facilitation skills.
• Flexibility and poise to support small businesses in a start-up environment.
• Maintain strict confidentiality with client information.
• Ability to balance a fast-paced environment with hands-on service and communication.
• Initiative and goal-oriented mindset, capable of working independently to meet objectives.

Preferred Qualifications

• Active SPHR/SHRM-SCP certification.
• AA/AS or BA/BS in Human Resources or related field.
• 5-7 years of progressive HR experience, including HRBP roles across various industries and company sizes.
• Experience working with multiple external clients.
• Experience with HR software such as iSolved, ATS, HRIS, LMS, including implementation and reporting.
• Knowledge of Service Contract Act (SCA) and DoD experience.
• Proficiency in Microsoft Office Suite.
• Experience with HR reporting and platform management.

Core Values

• Own Your Stuff
• Team First
• Trusted Advisor
• Actively Seeks Knowledge
• Good Egg
• Client Excellence Mindset

OPSPro is an Equal Opportunity Employer and participates in the E-Verify program. All applicants will undergo background checks including criminal record and employment verification.