Human Resources Lead

OPSPro; Orlando (FL); Remote; USD 70,000 - 90,000; Full time

Job summary

OPSPro is seeking a Human Resources Lead to provide HR support to clients, train a team of professionals, and manage various HR programs. This full-time, remote role requires strong organizational and communication skills, with a focus on client relationships and compliance.

Qualifications

• 5-7 years of progressive HR experience across various disciplines.
• Active SPHR/SHRM-SCP certification preferred.

Responsibilities

• Deliver quality third-party HR support to clients.
• Train and mentor team members of Human Resource professionals.
• Manage projects, deadlines, and client expectations.

Skills

Integrity

Organizational skills

Communication

Client focus

Initiative

Education

BA/BS in Human Resources

AA/AS in related field

Tools

iSolved

Microsoft Office Suite

Job description

Company and Position Summary

OPSPro provides compliance and operational support for small businesses and government contractors, including HR, Payroll, Accounting, Contracting, and IT. We foster trust and collaboration, leveraging our experiences to grow together with a unified vision. We value integrity, technology, client focus, and employee success, making OPSPro a great place to work and grow your career.

The Human Resources Lead position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR support to our clients as consultants and in an administrative capacity, utilizing HR knowledge and best practices. This role also involves training and mentoring a team of Human Resource professionals for OPSPro. The position is considered a subject matter expert, working across various industries, company sizes, and software platforms.

Essential Functions and Responsibilities

1. Serve as a subject matter expert consultant across various industries, company sizes, and software tools.
2. Deliver quality third-party HR support to clients in an administrative capacity, using HR knowledge and best practices.
3. Train and mentor team members of Human Resource professionals.
4. Lead and support clients with HR programs, policies, and initiatives in areas such as benefits, software implementation, total compensation, employee relations, federal and state compliance, performance management, and training.
5. Create deliverables and guidance tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
6. Develop strong client relationships through credibility, respect, and responsiveness.
7. Manage projects, deadlines, and client expectations while collaborating with department colleagues and OPSPro staff.
8. Apply knowledge of HR federal government contracting requirements and relevant regulations.
9. Create, maintain, and make accessible client SOPs and platforms for cross-functional support at OPSPro.
10. Demonstrate consistent customer service and empathetic consulting.
11. Maintain billable hour KPIs after a 90-day training period following tenure as a lead.
12. Assist the internal OPSPro HR team with policy creation and special projects.

Supervision

This role does not have supervisory functions.

Character and Skills

1. Integrity and accountability: Demonstrated integrity and accountability with clients, leadership, and colleagues.
2. Organizational skills: Excellent organizational skills, high attention to detail.
3. Communication skills: Strong communication and facilitation skills.
4. Flexibility and poise: Ambitious, self-driven start-up mentality with flexibility to support small businesses.
5. Confidentiality: Maintain strict confidentiality with clients and their information.
6. Client focus: Ability to balance a fast-paced environment with hands-on service and clear communication.
7. Initiative and goal orientation: Ability to meet goals and demonstrate value with limited supervision.

Preferred Qualifications

1. Active SPHR/SHRM-SCP certification.
2. AA/AS or BA/BS in Human Resources or related field.
3. 5-7 years of progressive HR experience, up to HRBP, across various disciplines, industries, and company sizes.
4. Experience working with multiple external clients.
5. Experience with iSolved or similar HR software for recruiting, onboarding, and reporting.
6. Knowledge of Service Contract Act (SCA).
7. Experience with Department of Defense contracts.
8. Proficiency in Microsoft Office Suite.
9. Experience with ATS, HRIS, and LMS systems for implementation, maintenance, and reporting.

Core Values

• Own Your Stuff
• Team First
• Trusted Advisor
• Actively Seeks Knowledge
• Good Egg
• Client Excellence Mindset

OPSPro is an Equal Opportunity Employer that does not discriminate based on race, color, religion, national origin, age, disability, gender, sexual orientation, marital status, military service, genetic information, arrest record, or any other protected characteristic. We are committed to fair employment practices across all aspects of employment.

OPSPro participates in the E-Verify Employment Verification Program.

Upon receiving an employment offer, all applicants will undergo a background check, including criminal record and employment/education verification.