Human Resources Generalist Engagement and Performance

DisruptAZ; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Human Resources Generalist to support HR operations in New York. The role requires managing employee relations, performance management, and compliance with HR policies. Candidates should have a background in HR with strong communication and organization skills, alongside the ability to travel as needed across regions.

Qualifications

• Minimum 2 years of HR experience with a Bachelor's degree, or 5 years with a HS diploma.
• Knowledge of HR disciplines including performance management and federal laws.
• Proven skills in communication, organization, and handling confidential information.

Responsibilities

• Manage employee performance and support HR functions across assigned regions.
• Conduct investigations and provide guidance on conflict resolution.
• Support compliance with employment regulations and participate in policy design.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor’s degree in Human Resources

HS Diploma or equivalent

Tools

HRIS

Microsoft Office Suite

Job description

Human Resources Generalist Engagement and Performance

Under the direction of the Human Resources Manager and/orHuman Resources Director, the Human Resources Generalist worksto ensure human resources operations are supported across their assigned geographicalregion(s) or business function(s), including affiliateagencies, playinga critical part in fostering a positive work environment, enhancing employee engagement, and driving performance management initiatives. Responsible for analyzing performance (staff to staff; staff to systems; or staff to policies) and recommending changes/improvements. Supports organization-wide HR initiatives andcarries out responsibilities to support best practices in employee relations,training,policy implementation and employment law compliance.

Key/Essential Functions and Job Responsibilities:

Develops and maintainseffective working relationships with Regional Leadership and program staff, which includes regular travel throughout region to engage staff, based on business needs to provide support with an array of human resources-related matters and promote a culture of inclusivity, respectand collaboration.

Provides initial response to employee issues or inquiries relating to complaints or harassment allegations in consultation with the manager, appropriately escalating sensitive /risky cases to the HR Manager and Director for assistanceor handling.

Conducts prompt, thorough and complex fact-finding investigations, including interviews and risk assessments for assigned regions.

Prepares investigative reports, makes recommendations, analyzes data and records findings in consultation with the HR Manager and Director.

Manages, maintainsand tracks information and processes relating to employee performance management, including employee corrective and disciplinary actions, fact-finding trackerand related data; follows up to ensure issues are resolved, completed or closed-out or escalated accordingly.

Supports managers across assigned region(s) in managing their teams up or through performance concerns, advisingmanagers using best practices to effectively and efficiently resolve routine performance issues.

Coaches and develops managers, supporting productive discussions with employees including providing effective performance feedback and appropriate documentation.

Guide managers to ensure performance goals are aligned strategically with business priorities and aids in the development of goal setting, identifyingdriver and learning styles.

Promotes the use of Impact Discussions, On the Spot Coaching and other practices/concepts.

Monitors and analyzes employee performance trends and recommends proactive measures to address issues.

Supportsemployees across assigned business units to promote a positive environment and support engagement.

Fields inquiries regardingpolicies, procedures and HRIS processes from regional leadership, managersand employees; directs more complex or specialized inquiries to the HR Manager/Director or appropriate units(e.g.HCM, Benefits, Payroll, etc.).

Resolves manager and employee issues by acting as a mediator, providing guidance on conflict and dispute resolution.

Supports compliance with federal, stateand local employment regulations.

Maintains up to date knowledge of legal and regulatoryrequirements related to day-to-day management of employees, reducing legalrisksand ensuring regulatory compliance within assigned region and agencywide.

Participates in and supports policy and procedure design and implementation to support best practices across the region; educates and informs management on expectations in accordance withpolicies.

Collaborates with the Benefits Team to monitor, track and update employees on a leave of absence.

Oversees and manages the employee accommodation process, facilitatingreview and determinations by managers, issuing determination lettersand handling related inquiries.

May perform or assist with other HR-related duties including but not limited to recruitment, development or review of job descriptions, employee terminations, exit interviews, etc.

Performs all other duties, as assigned.

Bachelor’s degree in Human Resources or closely related discipline andat least two (2) years of human resources experience; or

HS Diploma or its educational equivalent and at least five (5) years ofhuman resources experience; and

Knowledge of multiple human resource disciplines, including payroll, employee and union relations, diversity, performance management, recruiting, and respective federal, state and local employment laws; or

Satisfactory equivalent combination of education, experience and/or training.

Ability to travel regularly across assigned region(s) and to other regions and/or applicable headquarters, on occasion and/or as requested.

Basic understanding of labor laws and regulations.

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills, including the ability to build collaborative partnerships and orchestrate positive outcomes.

Excellent organizational skillsandattention to detail, with solid time management skills andproven ability to meet deadlines.

Strong ability to handle sensitive information while upholding confidentiality.

Curiosity, with the desire and ability to research, learn, and apply the appropriate sectionsof applicable laws, guidelines, regulations, ordinances, and policies.

Proficiencywith computers and electronic systems including HRIS and/or related systems and with Microsoft Office Suite or related software.

This position will work 1 day out of the Bronx office, 1 day out of the Brooklyn office, 1 day out of the Manhattan office and 2 day remote.

Preferred Qualification Requirements

Bachelor’s degree in human resources or closely related discipline

Five (5) or more years of HR experience in a variety of functional areas

SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP), PHR or SPHR credential or Workplace Investigation Specialty Credential

Knowledge of Workday HCM

Schedule: Monday to Friday 9am to 5pm

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.