Human Resources Generalist

PTR Global; Dallas (TX); Remote; USD 55,000 - 62,000; Full time

Benefits offered by this job

9% bonus

Job summary

PTR Global is seeking an experienced Human Resources Generalist to join a fast-growing telecom fiber provider on a 90-day C2H basis. The role is 100% remote, and candidates should have strong HR generalist experience across employee relations, onboarding, compliance, and benefits coordination.

The position reports to the HR director and supports payroll, leave management, recruitment, and HR reporting while partnering with a PEO. Experience with AI tools such as Copilot and ChatGPT is preferred.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Approximately 5 years of Human Resources Generalist experience.
• Knowledge of employee relations, compliance, benefits administration, payroll, leave management, and HR best practices.
• Experience with HRIS, AI tools, and multi-state workforce.

Responsibilities

• Administer day-to-day human resources operations across the employee lifecycle.
• Serve as a primary point of contact for employee questions regarding policies, benefits, leave administration, and HR programs.
• Coordinate onboarding, offboarding, employment documentation, and personnel file maintenance.
• Partner with managers on employee relations matters, performance management, investigations, and workplace issues.
• Support recruiting activities including interviews, candidate coordination, and offer administration.
• Coordinate with the company's PEO and benefit providers on benefits, payroll-related matters, and compliance requirements.
• Communicate clearly and professionally with employees, managers, candidates, vendors, and PEO representatives regarding HR policies, processes, employee relations matters, and follow-up items.
• Assist with policy development, handbook updates, and HR process improvements.
• Monitor compliance with federal, state, and local employment laws.
• Support training, organizational development, and workforce planning initiatives.
• Prepare HR reports, metrics, and analyses for management.

Skills

Employee relations

Communication

Confidentiality

Multi-state workforce experience

Education

Bachelor's degree in HR or related field

Tools

HRIS platforms

Microsoft Office

Copilot

ChatGPT

Job description

Our client is seeking an experienced Human Resource Generalist to join their fast-growing telecommunications (fiber) company on a short-term contract to hire basis. Client is seeking an experienced Human Resources Generalist to support a growing fiber broadband network provider.

About the Role

Human Resources Generalist (100% Remote) C2H - $40-45/hr. on W2 for 90 Days will convert 100-110k + 9% bonus. This position is 100% remote. This position will serve as a key HR team member responsible for employee relations, HR administration, compliance, onboarding, performance management support, benefits coordination, recruiting support, and partnership with client’s Professional Employer Organization (PEO). Candidates with telecommunications, cable, broadband, or related infrastructure industry experience are strongly preferred. This position will report to the Director of Human Resources.

Responsibilities

• Administer day-to-day human resources operations across the employee lifecycle.
• Serve as a primary point of contact for employee questions regarding policies, benefits, leave administration, and HR programs.
• Coordinate onboarding, offboarding, employment documentation, and personnel file maintenance.
• Partner with managers on employee relations matters, performance management, investigations, and workplace issues.
• Support recruiting activities including interviews, candidate coordination, and offer administration.
• Coordinate with the company's PEO and benefit providers on benefits, payroll-related matters, and compliance requirements.
• Communicate clearly and professionally with employees, managers, candidates, vendors, and PEO representatives regarding HR policies, processes, employee relations matters, and follow-up items.
• Assist with policy development, handbook updates, and HR process improvements.
• Monitor compliance with federal, state, and local employment laws.
• Support training, organizational development, and workforce planning initiatives.
• Prepare HR reports, metrics, and analyses for management.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Approximately 5 years of Human Resources Generalist experience.
• Knowledge of employee relations, compliance, benefits administration, payroll, leave management, and HR best practices.
• Excellent written and verbal communication skills, including the ability to clearly explain HR policies, document employee relations matters, prepare professional communications, and interact effectively with employees and leaders at all levels.
• Experience and fluency working with HRIS platforms, Microsoft Office applications, and AI tools like Copilot and ChatGPT.
• Thoughtfully leverages AI tools to create efficiencies and organizational enhancements.
• Ability to maintain confidentiality and manage sensitive information.
• Experience supporting a multi-state workforce is preferred.
• Telecommunications, cable, broadband, utility, construction, or infrastructure industry experience strongly preferred.

Required Skills

• Knowledge of employee relations, compliance, benefits administration, payroll, leave management, and HR best practices.
• Excellent written and verbal communication skills, including the ability to clearly explain HR policies, document employee relations matters, prepare professional communications, and interact effectively with employees and leaders at all levels.
• Experience and fluency working with HRIS platforms, Microsoft Office applications, and AI tools like Copilot and ChatGPT.
• Ability to maintain confidentiality and manage sensitive information.

Preferred Skills

• Experience supporting a multi-state workforce is preferred.
• Telecommunications, cable, broadband, utility, construction, or infrastructure industry experience strongly preferred.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred, though not required.
• Hands-on HR professional who thrives in a fast-paced growth environment.
• Strong business partner capable of balancing employee advocacy with business objectives.
• Comfortable working independently while collaborating effectively across departments.
• Strong communicator who builds trust through clear, timely, and professional written and verbal communication with employees, managers, candidates, and external partners.
• Experience supporting field operations and geographically dispersed workforces is highly desirable.