Human Resources Generalist

National Church Residences; Columbus (OH); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Retirement plan—3% company match; up 5

Health coverage (medical, dental, VSP)

Parental leave: 4 weeks

Well-being rewards: up to $1,000/year

Tuition reimbursement

PTO + 9 holidays

Job summary

National Church Residences in Dublin, OH is seeking an HR Generalist focused on employee relations to support frontline leaders through performance issues, investigations, and policy interpretation. The role sits in a hybrid setting, with occasional travel to communities as needed.

You will partner with HRBPs and centers of excellence to coordinate investigations, maintain confidential case files, and provide guidance on employment law.

Qualifications

• 3+ years of HR experience.
• Knowledge of employment law and ER best practices.
• Ability to influence and coach leaders at all levels.
• Sound judgment and discretion with sensitive information.

Responsibilities

• Guide frontline leaders through performance issues, corrective action, and conflict resolution.
• Lead investigations, document findings, and recommend fair outcomes.
• Interpret policies and employment law for employees and managers; help update policies.
• Manage unemployment claims with vendors and operations leaders, coordinating hearings.

Skills

HR experience

Employee relations

Policy interpretation

Coaching leaders

Education

Bachelor’s degree in HR

Job description

Job Description:At National Church Residences, every role connects to one mission: enriching the lives of seniors and their families. With 360+ communities, we’re the nation’s largest not-for-profit provider of affordable senior housing and services. The dignity and respect we promise residents starts with how we treat our own people. As an HR Generalist focused on employee relations, you’ll help frontline leaders handle their toughest people issues fairly and consistently, so they can build teams that stay.The basicsSchedule: Full-time, hybrid, based in Dublin, OH, with occasional travel to communitiesReports to: Manager of Talent OperationsWhat you’ll doGuide frontline leaders. Coach managers through performance issues, corrective action, and conflict resolution, in partnership with HRBPs and centers of excellence.Lead investigations. Investigate complaints and alleged policy or conduct violations, document findings, and recommend fair, defensible outcomes.Be the policy resource. Interpret policies and employment law for employees and managers, and help update policies as the organization evolves.Manage unemployment claims. Review claims with vendors and operations leaders, and coordinate hearing preparation and follow-up.Turn cases into insight. Maintain accurate, confidential case files and report on trends in turnover, engagement, and employee relations.Support HR projects in engagement, retention, process improvement, and system implementations.What you need3+ years of HR experienceWorking knowledge of employment law and ER best practicesAbility to influence and coach leaders at all levelsSound judgment and discretion with sensitive informationBachelor’s degree in HR, business, or a related field, or equivalent experienceNice to haveDirect employee relations and workplace investigations experienceSHRM-CP, SHRM-SCP, PHR, or SPHR certificationExperience in healthcare, senior living, or multi-site organizationsWhy National Church ResidencesRetirement: 3% company contribution from day one, increasing to 5% over time, plus a match of up to 5% moreHealth coverage: Medical, dental, and vision starting the first of the month after you’re hiredPaid parental leave: Four weeks at 100% payWell-being rewards: Up to $1,000 per yearTuition reimbursementTime off: PTO plus 9 paid holidaysOur team members come from many backgrounds and share one thing: they care about people. If you’re looking for work that means something, a career dedicated to serving others, we’d like to meet you.Benefits vary by full-time, part-time, or contingent status. National Church Residences is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.