Human Resources Generalist

CRG

Charlotte (NC)

Hybrid

USD 50,000 - 60,000

Full time

14 days+

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Job summary

A retail services company in Charlotte is seeking an HR Generalist to support HR operations, focusing on employee relations, compliance, and onboarding. Candidates should have a Bachelor’s degree in HR and 2–5 years of relevant experience. Strong communication skills and a good knowledge of employment laws are essential. This full-time position offers a hybrid work schedule.

Qualifications

2–5 years of HR experience, particularly in retail or multi-site operations.
Ability to build trust across all levels and ensure compliance.
Experience with HR administration and employee relations.

Responsibilities

Serve as the first point of contact for employee questions.
Facilitate new hire onboarding and orientation.
Ensure compliance with labor laws and company policies.

Skills

Interpersonal skills

Communication skills

Knowledge of employment laws

HR best practices

Proficiency with Microsoft Office

Education

Bachelor’s degree in Human Resources or related field

Tools

Workday

ICIMS

Job description

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Our retail services client in Charlotte’s South End is seeking a HR Generalist to support HR operations across the organization, with a focus on employee relations, talent support, compliance, and day-to-day HR administration. This position serves as a key resource for retail store teams, distribution centers, and corporate departments.

Schedule: Monday – Friday (4 days onsite, 1 day remote)

Location: Charlotte, NC (South end area)

Responsibilities:

Employee Relations & Support

Serve as the first point of contact for employee questions and concerns regarding policies, benefits, timekeeping, and workplace issues.
Support the resolution of employee relations matters in a fair, consistent, and legally compliant manner.
Partner with managers and supervisors to ensure positive and productive work environments.

Recruitment & Onboarding

Facilitate new hire onboarding and orientation for corporate employees, ensuring a seamless experience and strong cultural integration.

HR Administration & Compliance

Maintain accurate employee records in HRIS (e.g., Workday, ICIMS, SPAR Tools etc.).
Ensure compliance with federal, state, and local labor laws, as well as company policies.
Support internal audits and reporting for HR-related metrics.

Training & Development

Assist with employee training programs, including compliance training and leadership development initiatives.
Monitor completion of mandatory training requirements and track progress.

Performance & Engagement

Assist in administering performance review processes and employee feedback programs.
Participate in engagement initiatives to improve retention and morale, particularly in retail and field locations.

Benefits & Leave Administration

Provide support for employee benefits, open enrollment, and leave of absence programs.
Educate employees on available resources and escalate complex cases to the appropriate HR or benefits team.

Qualifications:

Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
2–5 years of HR experience; experience in retail or multi-site operations strongly preferred.
Knowledge of employment laws, HR best practices, and compliance requirements.
Strong interpersonal and communication skills with the ability to build trust across all levels.
Proficiency with Microsoft Office and HR systems (e.g., Workday).

Category Code: JN007

Seniority level