Human Resources Director - Public Relations

HR Transformed; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

HR Transformed seeks an experienced HR Director in Miami to lead human resources, benefits, compensation, and policy management for a creative agency. You will drive recruiting, onboarding, development programs, and culture initiatives while ensuring compliance and operational excellence.

You will partner with leadership to build pipelines, strengthen the employer brand, and scale talent programs as the agency grows, maintaining a high-performance, employee-centric environment.

Qualifications

• 10+ years of experience in Talent, Human Resources, People Operations, Organizational Development, Recruiting, or related field.
• Experience leading recruiting, benefits administration, talent development, and performance management programs.
• Hands-on experience managing office operations or executive support functions.
• Strong project management, communication, and relationship-building skills.
• Demonstrated ability to build people programs for a small or mid-sized organization.
• Builder's mindset prioritizing initiatives that drive performance, retention, and growth.
• Comfortable working in a fast-paced, entrepreneurial environment with hands-on execution.

Responsibilities

• Oversee day-to-day HR administration, records, onboarding/offboarding, and policy management.
• Lead benefits programs including health, dental, vision, and renewals; manage vendor relationships.
• Own annual open enrollment and communications about benefits.
• Oversee compensation benchmarking and support leadership in maintaining competitive pay structures.
• Ensure compliance with employment law and keep policies current and communicated.
• Serve as first point of contact for employee HR questions and concerns.
• Lead recruiting across the agency, including workforce planning and onboarding.
• Build candidate pipelines with leadership; enhance candidate experience; strengthen employer brand.
• Track recruiting metrics and improve hiring effectiveness and speed.
• Own onboarding, manager training, professional development, and leadership development programs; create clear career paths.
• Support talent planning, employee development discussions, and performance calendar.
• Be a visible culture ambassador and foster office connections and traditions.

Job description

Our client in Miami Florida is looking for an HR Director. Must have experience working within a creative agency.

HR, Benefits & Compensation

• Own day-to-day HR administration, including employee records, onboarding/offboarding, and policy management.
• Manage benefits programs including health, dental, vision, and any supplemental offerings ensuring employees understand and can access their benefits.
• Lead annual open enrollment, vendor relationships, and benefits renewals.
• Oversee compensation benchmarking and support leadership in maintaining competitive pay structures.
• Ensure compliance with employment law and keep company policies current and well-communicated.
• Serve as the first point of contact for employee HR questions and concerns.

Attract, Develop, and Retain Exceptional Talent

• Lead recruiting efforts across the agency, from workforce planning through hiring and onboarding.
• Partner with leadership to identify talent needs and build strong candidate pipelines.
• Create a consistent and thoughtful candidate experience.
• Strengthen the employer brand within the communications, marketing, and creator industries.
• Track recruiting metrics and identify opportunities to improve hiring effectiveness and speed.Lead initiatives that strengthen employee engagement, retention, and overall team experience.
• Partner with agency leadership to reinforce company values and expectations.
• Develop programs that support employee growth, recognition, and career development.
• Help the agency understand and adapt to the needs and expectations of emerging generations in the workforce.
• Use employee feedback and insights to identify opportunities for improvement.

Build Scalable Talent Programs

• Own and continuously improve onboarding, manager training, professional development, and leadership development programs.
• Create clear career paths and development frameworks across the agency.
• Build practical tools, resources, and processes that help managers lead effectively.
• Ensure talent programs can scale as the agency grows.

Drive Performance and Accountability

• Own the agency's performance review process and annual talent calendar.
• Ensure reviews, goal-setting conversations, and development plans are completed on time.
• Partner with department leaders to improve the quality and consistency of feedback.
• Track participation, identify gaps, and follow up to ensure accountability.
• Support leadership with talent planning & employee development discussions.

Culture & In-Office Presence

• Serve as a visible and positive presence in the office.
• Build strong relationships across all levels of the agency.
• Help create experiences and traditions that strengthen connection and community in office.

Qualifications

• 10+ years of experience in Talent, Human Resources, People Operations, Organizational Development, Recruiting, or a related field.
• Experience leading recruiting, benefits administration, talent development, and performance management programs.
• Hands-on experience managing office operations or executive support functions.
• Strong project management, communication, and relationship-building skills.
• Demonstrated ability to build people programs for a small or mid-sized organization.
• Brings a builder's mindset, prioritizing initiatives that drive performance, retention, and growth rather than introducing unnecessary layers of process or bureaucracy.
• Comfortable working in a fast-paced, entrepreneurial environment and balancing strategic thinking with hands-on execution.
• A genuine passion for developing people, strengthening culture, and helping teams succeed.