Human Resources Director

Westminster Towers; Rock Hill (SC); On-site; USD 90,000 - 150,000; Full time

Job summary

Westminster Towers in Rock Hill, SC seeks an experienced Director of Human Resources to lead HR operations, engagement, and compliance for a senior living community. You will balance strategic initiatives with hands-on support for managers and staff, ensuring superior resident- and employee-focused service.

You'll oversee recruiting, benefits, payroll coordination, policy development, regulatory reporting, and leadership development while fostering a positive workplace culture aligned with

Qualifications

• Minimum of five years of progressive HR experience.
• CCRC, senior living, long-term care, or healthcare setting preferred.
• Bachelor's degree in HR, Business Administration, or related field.
• Knowledge of employment laws, benefits administration, compensation, recruitment, and employee relations.
• HR leadership or management experience preferred.
• Balance strategic priorities with hands-on HR execution; strong communication and confidentiality.

Responsibilities

• Lead full-cycle recruiting, hiring, onboarding, orientation, offboarding, workforce planning, and retention initiatives.
• Coach managers, address workplace concerns, conduct investigations, and support fair performance management.
• Oversee employee benefits, COBRA administration, HR records, payroll coordination, and compensation surveys.
• Maintain HR policies, job descriptions, employee handbook information, and required documentation.
• Coordinate workers' compensation, employee safety, training, and regulatory reporting.
• Support compliance with employment laws and healthcare-related workforce requirements, including licensure monitoring and resident rights.
• Oversee a consistent facility-wide pre-employment clearance program including background and registry checks, credential verification, and two-step PPD screening.
• Partner with leadership on strategic planning, budgeting, employee recognition, engagement, workplace culture, and leadership development.

Skills

Leadership

Employee relations

Policy development

Coaching

Compliance

Microsoft Office

HR systems

Education

Bachelor's degree in HR/Business

HR certification preferred

Tools

HRIS software

Payroll systems

Job description

Westminster Towers is a continuing care retirement community (CCRC) in Rock Hill, South Carolina. Our employees are central to the care, service, and hospitality we provide to residents every day. We are committed to a supportive workplace where team members feel valued, respected, and empowered to make a difference.

Join a Team That Serves with Purpose

We are seeking an experienced, approachable, and hands-on Director of Human Resources to lead HR operations, strengthen employee engagement, support department leaders, and help foster a positive workplace culture. This leader will balance strategic priorities with the day-to-day needs of employees and managers while ensuring compliance with federal and state employment and workforce requirements, including those applicable to senior living and long-term care.

What You'll Do

• Lead full-cycle recruiting, hiring, onboarding, orientation, offboarding, workforce planning, and retention initiatives.
• Serve as a trusted resource to employees and department leaders; coach managers, address workplace concerns, conduct appropriate investigations, and support fair performance management and corrective action.
• Oversee employee benefits, COBRA administration, HR records, payroll coordination, and compensation surveys.
• Maintain HR policies, job descriptions, employee handbook information, and required documentation.
• Coordinate workers' compensation, employee safety, mandatory training, and applicable regulatory reporting.
• Support compliance with employment laws and healthcare-related workforce requirements, including licensure monitoring, privacy, and resident rights.
• Oversee a consistent facility-wide pre-employment clearance program for all new hires, including background and registry checks, role-specific credential verification, and two-step PPD tuberculosis screening with follow-up tracking, in partnership with infection prevention.
• Partner with leadership on strategic planning, budgeting, employee recognition, engagement, workplace culture, and leadership development.

What You Bring

• Minimum of five (5) years of progressive human resources experience required; experience in a continuing care retirement community (CCRC), senior living, long-term care, or healthcare setting preferred.
• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Working knowledge of employment laws, benefits administration, compensation, recruitment, and employee relations; prior HR leadership or management experience strongly preferred.
• Demonstrated ability to balance strategic priorities with hands-on HR execution; strong employee relations, coaching, conflict resolution, communication, judgment, confidentiality, and organizational skills.
• Comfort with Microsoft Office and HR/payroll systems.
• Knowledge of federal and state employment laws and mandatory workforce requirements applicable to nursing and long-term care facilities, including pre-employment screening, work eligibility, background and registry checks, licensure verification, required training, and ongoing compliance obligations.
• Professional HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent) preferred.