Human Resources Director

Complete Care Management LLC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

PTO

Job summary

Complete Care in Chicago seeks a Human Resources Director to shape team and culture while ensuring full regulatory compliance and operational excellence across the facility.

You will lead HR strategy, oversee recruitment, onboarding, payroll, and employee relations, and partner with leadership to maintain high-quality care and a compliant work environment.

Qualifications

• Education: Associate degree required; Bachelor's degree preferred.
• Experience: Previous HR leadership experience in long-term care setting preferred.

Responsibilities

• Recruitment & onboarding oversight, including screening, testing, and interviewing candidates.
• Direct HR planning, policy development, job descriptions, and performance evaluations.
• Manage annual HR department budget in coordination with facility leadership.
• Maintain confidential records and ensure compliance with wage, overtime, safety, and HIPAA regulations.

Education

Associate degree

Bachelor's degree

Job description

Human Resources Director

At Complete Care, our residents are family—and we’re looking for team members who want to be part of that family. We’re proud to build a team of compassionate professionals who value connection, teamwork, and high-quality care. When you join us, you’re not just taking a job—you’re becoming part of a trusted community that makes a real difference every day.

As a Human Resources Director, you will directly shape our team and culture while ensuring full regulatory compliance and operational excellence across the facility.

Role Details & Benefits

• Schedule: Full-time (includes monthly weekend rotation)

• Benefits: Comprehensive package for full-time employees, including health, vision, dental, and Paid Time Off (PTO)

• Growth: Opportunities for career advancement

Qualifications

• Education: Associate degree required; Bachelor's degree preferred

• Experience: Previous HR leadership experience in a long-term care setting preferred

Combined Core Responsibilities

Recruitment & Onboarding

• Partner with the recruitment team to source, screen, reference-check, and interview qualified candidates.

• Coordinate pre-employment testing, physicals, background checks, and I-9/work authorization verifications.

• Lead orientation to onboard new staff on facility policies, payroll procedures, and grievance frameworks.

Department Leadership & Budgeting

• Direct HR planning, policy development, job descriptions, and performance evaluation systems.

• Prepare and manage the annual HR department budget in coordination with the Administrator.

• Maintain professional development and keep leadership informed on evolving labor laws and regulations.

Compliance & Recordkeeping

• Maintain confidential personnel records, attendance logs, background checks, and Nurse Aide Registry verifications.

• Ensure strict adherence to federal/state employment laws regarding wages, overtime, workplace safety, and HIPAA privacy policies.

• Assist with survey inspection response plans, safety guidelines, and fraud/compliance reporting.

Employee Relations, Payroll & Offboarding

• Audit bi-weekly payroll, process status changes, and assist with work schedules and leave requests.

• Manage disciplinary actions, grievances, terminations, and exit interviews in alignment with leadership guidelines.

• Promote teamwork, positive employee relations, and open communication across all departments.

Complete Care is proud to be an Equal Opportunity Employer.