Human Resources Coordinator

University of New England; Biddeford (ME); On-site; USD 45,000 - 60,000; Full time

Job summary

The University of New England is seeking a detail-oriented Human Resources Coordinator to support HR operations. This role involves customer service, managing inquiries, and supporting HR functions throughout the employee life cycle. The position requires strong communication skills and the ability to handle confidential information. Benefits include health plans, retirement match, and educational waivers for employees and dependents.

Benefits

Health and Dental Plan Options

8% Retirement Plan Match

Generous Leave Time

UNE Tuition Waiver for Employees

Qualifications

• At least two years of relevant administrative or HR experience.
• Strong judgment, tact, and discretion in handling confidential information.

Responsibilities

• Manage daily operations of the HR office and provide administrative support.
• Provide front-line HR support and superior customer service.
• Assist team with various special projects.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Education

Associate’s Degree

Tools

Microsoft Office Suite

Job description

The University of New England ( UNE ) is seeking a detail-oriented and customer service-focused Human Resources Coordinator to support the daily operations of the HR office. Based on the Biddeford campus, this front-facing role serves as the first point of contact for both internal and external inquiries and plays a vital role in delivering efficient and responsive HR services across the University.

The Human Resources and Title IX & Civil Rights Compliance team provides essential support to the University’s workforce, contributing to a productive and inclusive environment. This position is instrumental in supporting HR functions throughout the employee life cycle, ensuring accuracy, responsiveness, and confidentiality.

About the University of New England
UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings. In an uncommonly welcoming and supportive community, we offer hands-on learning, empowering students to positively impact a world full of challenges. We are the state’s top provider of health professionals and home to Maine’s only medical and dental colleges, a variety of other interprofessionally aligned health care programs, and nationally recognized programs in the marine sciences, the natural and social sciences, business, the humanities, and the arts.

Benefits Overview

• Multiple health and dental plan options, plus vision coverage.
• Up to 8% retirement plan match.
• Generous leave time, including vacation, sick, and personal time, and 12+ holidays per year.
• Educational benefits:
  • UNE tuition waiver for employees, spouses, and domestic partners
  • UNE tuition waiver for dependents of employees with 1 year of full-time service
    • 50% tuition reduction if less than 1 year of full-time service
• Manage efficient daily operations of the HR office and provide administrative support including but not limited to managing the front desk, phone, general HR email inbox, tracking and ordering supplies, sorting mail, submitting IT and facilities work orders and other office support duties.
• Provides front-line HR support and superior customer service.
• Partner with internal HR teams, Payroll, Recruiting, to resolve manager and employee questions within defined timelines.
• Oversee background check program for the university.
• Schedules, greets and assists new hires (benefits eligible, students, and adjuncts) in completing the I-9 work authorization documents and other associated paperwork.
• Work with various departments to streamline new hire process for those employees who are not included on the online system: adjuncts, temporary employees and student workers.
• Provides administrative support to the Human Resources and Office of Title IX and Civil Rights Compliance team including: meeting coordination, and processing of invoices, departmental purchase cards and budget.
• Maintain and create applicable standard operating procedures and proactively identify and address internal process improvement.
• Responsible for HR storage management.
• Assist team with various special projects.
• Confer regularly with immediate supervisor, other department and University personnel, and/or various individuals/organizations to plan and coordinate departmental activities, inter-office communications in order to exchange information, resolve problems, etc.
• Perform other related duties as assigned.

Qualifications

Associate’s Degree with at least two years of relevant administrative or HR experience, or an equivalent combination of education and experience.

• Strong customer service skills and the ability to provide professional, front-line HR support.
• Proven ability to manage multiple priorities, work under pressure, and meet deadlines in a dynamic environment.
• Strong judgment, tact, and discretion, with the ability to handle confidential and sensitive information appropriately.
• Excellent interpersonal and communication skills with a strong customer service orientation and the ability to interact effectively with diverse individuals at all levels.
• Demonstrated ability to work independently as well as collaboratively across departments to resolve issues and improve processes.
• Attention to detail, ensuring accuracy and consistency in all tasks and communications.
• Proficiency in Microsoft Office Suite, with the ability to learn and utilize other technologies as needed.
• Resourceful and proactive problem-solver, with the flexibility to adapt to ongoing change and continuously improve operations.
• Interest in professional growth in human resources and a commitment to continuous learning preferred.

EEO Statement Summary

Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran. Prohibited bias factors should not motivate decisions regarding students, employees, applicants for admission, applicants for employment, contractors, volunteers or participants in and/or users of institutional programs, services, and activities.

Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.

Posting Number

Posting Number 2022PS0671P

Open Date

Open Date 05/12/2025

Close Date

Open Until Filled Yes

Supplemental Questions

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