Human Resources Associate Director

A North Side Home Care Experience; Grand Rapids (MI); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

A North Side Home Care Experience in Grand Rapids, MI seeks an HR Associate Director to oversee people operations in a hybrid, part-time role. You will partner with leadership to support recruiting, onboarding, compliance, and employee relations across a home care agency.

The position emphasizes accurate personnel documentation, regulatory compliance, and improving HR processes, with a focus on flexible scheduling and a collaborative work environment.

Qualifications

• Experience in human resources, personnel administration, or a related field.
• Experience in healthcare, home care, or another regulated industry is preferred.
• Strong organizational, communication, and interpersonal skills.
• Knowledge of employment practices, employee relations, and HR compliance.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency in Microsoft Office and HR management systems.

Responsibilities

• Develop, implement, and enforce HR policies, procedures, and related processes.
• Maintain accurate and confidential employee personnel files and HR documentation.
• Oversee employee records including attendance tracking, disciplinary documentation, and employment status changes.
• Support HR reporting, audits, and administrative duties.
• Assist with recruiting activities such as sourcing, interviewing, and hiring qualified caregivers and administrative staff.
• Coordinate onboarding and orientation, including required employment documentation.
• Ensure background checks, required certifications, and employment eligibility documents are completed and maintained.
• Monitor training requirements and compliance deadlines, and keep documentation current.
• Serve as a point of contact for employee questions, concerns, and workplace matters.
• Support conflict resolution, employee coaching, and disciplinary processes, including documentation.
• Assist with employee engagement, recognition, and retention initiatives.
• Support management in addressing performance concerns while helping maintain a positive workplace culture.
• Help maintain compliance with applicable federal and state employment laws and agency policies.
• Support workplace investigations and help document findings appropriately.
• Assist with internal reviews, audits, and regulatory inspection readiness.
• Collaborate with the HR Director, agency leadership, and department managers; provide guidance to supervisors on HR policy and procedures.
• Support employee separation processes, including exit interviews and final employment documentation.
• Identify opportunities to improve HR workflows and overall organizational efficiency.
• Lead and develop HR teams, overseeing recruiting, orientation, talent management, succession planning, and training and development.
• Advise senior leaders on strategic planning, organization design, change management, contracts, negotiation, budgeting, and process improvement.
• Direct employee relations management, conflict management, misconduct investigations, and performance management.
• Oversee payroll, benefits administration, workers’ compensation, HR systems, and program management, using analytics and data analysis to guide decisions.
• Maintain HR legal and regulatory compliance management, including FMLA, EEO, and OSHA requirements.

Skills

HR policies

Recruiting

Onboarding

Compliance

Employee relations

Confidentiality

Microsoft Office

Tools

Microsoft Office

Oracle HCM

ADP

Kronos

SAP SuccessFactors

PeopleSoft

Job description

Flexible part-time schedule and hybrid remote support in West Michigan make this Human Resources Associate Director role a strong fit for an HR professional who wants to balance autonomy with teamwork. You will help A North Side Home Care Experience strengthen people operations across a home care agency, partnering with leadership to support recruiting, onboarding, compliance, and employee relations.

This part-time position supports and oversees human resources operations for the agency, with a focus on maintaining accurate personnel documentation, ensuring regulatory compliance, and improving HR processes. The role is based in Grand Rapids, MI with hybrid remote work.

What you’ll do

• Assist with the development, implementation, and enforcement of HR policies, procedures, and related processes.
• Maintain accurate and confidential employee personnel files and HR documentation.
• Oversee employee records including attendance tracking, disciplinary documentation, and employment status changes.
• Support HR reporting, audits, and administrative duties.
• Assist with recruiting activities such as sourcing, interviewing, and hiring qualified caregivers and administrative staff.
• Coordinate onboarding and orientation, including required employment documentation.
• Ensure background checks, required certifications, and employment eligibility documents are completed and maintained.
• Monitor training requirements and compliance deadlines, and keep documentation current.
• Serve as a point of contact for employee questions, concerns, and workplace matters.
• Support conflict resolution, employee coaching, and disciplinary processes, including documentation.
• Assist with employee engagement, recognition, and retention initiatives.
• Support management in addressing performance concerns while helping maintain a positive workplace culture.
• Help maintain compliance with applicable federal and state employment laws and agency policies.
• Support workplace investigations and help document findings appropriately.
• Assist with internal reviews, audits, and regulatory inspection readiness.
• Collaborate with the HR Director, agency leadership, and department managers; provide guidance to supervisors on HR policy and procedures.
• Support employee separation processes, including exit interviews and final employment documentation.
• Identify opportunities to improve HR workflows and overall organizational efficiency.
• Lead and develop HR teams, overseeing recruiting, orientation, talent management, succession planning, and training and development.
• Advise senior leaders on strategic planning, organization design, change management, contracts, negotiation, budgeting, and process improvement.
• Direct employee relations management, conflict management, misconduct investigations, and performance management.
• Oversee payroll, benefits administration, workers’ compensation, HR systems, and program management, using analytics and data analysis to guide decisions.
• Maintain HR legal and regulatory compliance management, including FMLA, EEO, and OSHA requirements.

What you bring

• Previous experience in human resources, personnel administration, or a related field.
• Experience in healthcare, home care, or another regulated industry is preferred.
• Strong organizational, communication, and interpersonal skills.
• Knowledge of employment practices, employee relations, and HR compliance.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency in Microsoft Office and HR management systems.
• Ability to work independently while collaborating with agency leadership.

Tools you’ll use

• Microsoft Office
• Oracle HCM
• ADP
• Kronos
• SAP SuccessFactors
• PeopleSoft

Role details

• Position Type: Part-Time
• Department: Human Resources
• Reports To: Human Resources Director / Agency Ownership
• Work Location: West Michigan (Hybrid remote in Grand Rapids, MI 49516)
• Schedule: Flexible part-time schedule based on agency needs
• Compensation: $18.50 per hour (based on experience and qualifications)

Benefits

• Flexible schedule