Regional Human Resources Manager

Cardinal Senior Living; Grand Rapids (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Cardinal Senior Living in Grand Rapids, MI, is seeking a Regional Human Resources Manager to lead HR operations across Michigan communities in a field-based, onsite capacity. You will focus on employee relations, investigations, and performance management to support leaders and operations.

Responsibilities include guiding workplace investigations, handling terminations and corrective actions, managing FMLA/ADA accommodations, and ensuring compliance with employment laws.

Qualifications

• Bachelor’s degree in HR, Business, or related field.
• Strong employee-relations experience.
• Demonstrated working knowledge of FMLA.
• Demonstrated working knowledge of ADA and accommodations.
• Demonstrated working knowledge of Workers’ compensation.
• Demonstrated working knowledge of Performance management.
• Demonstrated working knowledge of Workplace investigations.
• Demonstrated working knowledge of Terminations and corrective action.
• Demonstrated working knowledge of Federal and state employment law.
• Strong documentation and case-management discipline.
• Ability to coach and influence operational leaders.

Responsibilities

• Provide regional HR leadership across multiple Michigan communities, with primary focus on employee relations.
• Lead workplace investigations across communities and guide teams through fact-finding and outcomes.
• Drive corrective action and performance management processes within a consistent regional framework.
• Support decisions involving termination review and high-risk employment actions.
• Manage FMLA administration and complex leave situations, including guidance for leaders during extended or difficult cases.
• Provide ADA and accommodation guidance to ensure appropriate workplace support.
• Oversee workers’ compensation case management and coordinate return-to-work planning.
• Ensure regional adherence to employment law and applicable regulatory requirements.
• Interpret and communicate HR policies for consistent application across communities.
• Maintain documentation and case-management standards for HR matters.
• Provide leadership coaching to help operational partners handle HR issues appropriately.
• Escalate material employee, legal, and compliance risks when needed.
• Partner with Executive Directors and regional operations leadership to improve decision-making and execution consistency.
• Clarify what leaders should do, why they should do it, the risk involved, and the boundaries for action.
• Prioritize work quickly, communicate clearly, and determine when issues are routine versus meaningful organizational risk.

Skills

Employee relations

Workplace investigations

Performance management

Terminations & corrective action

FMLA

ADA accommodations

Workers’ compensation

Documentation & case-management

Coaching leaders

Judgment & ambiguity

Travel ability

Education

Bachelor’s degree in HR / related field

Job description

Regional Human Resources Manager role supporting HR operations across multiple Michigan communities in a field-based, onsite capacity.

Responsibilities

• Provide regional HR leadership across multiple Michigan communities, with primary focus on employee relations
• Lead workplace investigations across communities and guide teams through fact-finding and outcomes
• Drive corrective action and performance management processes within a consistent regional framework
• Support decisions involving termination review and high-risk employment actions
• Manage FMLA administration and complex leave situations, including guidance for leaders during extended or difficult cases
• Provide ADA and accommodation guidance to ensure appropriate workplace support
• Oversee workers’ compensation case management and coordinate return-to-work planning
• Ensure regional adherence to employment law and applicable regulatory requirements
• Interpret and communicate HR policies for consistent application across communities
• Maintain documentation and case management standards for HR matters
• Provide leadership coaching to help operational partners handle HR issues appropriately
• Escalate material employee, legal, and compliance risks when needed
• Partner with Executive Directors and regional operations leadership to improve decision-making and execution consistency
• Clarify what leaders should do, why they should do it, the risk involved, and the boundaries for action
• Prioritize work quickly, communicate clearly, and determine when issues are routine versus meaningful organizational risk

Requirements

• Bachelor’s degree in Human Resources, Business, Organizational Leadership, or a related field
• Strong employee-relations experience
• Demonstrated working knowledge of FMLA
• Demonstrated working knowledge of ADA and accommodations
• Demonstrated working knowledge of Workers’ compensation
• Demonstrated working knowledge of Performance management
• Demonstrated working knowledge of Workplace investigations
• Demonstrated working knowledge of Terminations and corrective action
• Demonstrated working knowledge of Federal and state employment law
• Strong documentation and case-management discipline
• Ability to coach and influence operational leaders
• Strong judgment and comfort making recommendations in ambiguous situations
• Ability and willingness to travel throughout the Ohio region

Compensation

• $65,000 - $85,000 per year, based on experience, credentials, and demonstrated capability

Location: Grand Rapids, MI (onsite)

Salary Range: USD 65,000 - 85,000 per yearly

Education: Bachelor’s degree in Human Resources, Business, Organizational Leadership, or a related field

Preferred Qualifications

• Strongly preferred: SHRM-CP, PHR, SHRM-SCP, or SPHR
• Strongly preferred: Multi-site or regional HR experience
• Strongly preferred: Senior living, healthcare, hospitality, manufacturing, retail, or another decentralized operating environment
• Strongly preferred: Experience supporting front-line leaders in high-volume employee populations