Human Resources Associate

City of Beverly Hills; Beverly Hills (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established municipal government seeks a dedicated Human Resources Associate to join their Risk Management Division. This role offers a unique opportunity to support employee benefits administration and claims management, ensuring compliance with state and federal regulations. Ideal candidates will thrive in a collaborative environment, demonstrating strong communication skills and a commitment to excellent customer service. Join a team that values integrity and efficiency while contributing to the well-being of the community. If you're ready to make a difference in a fast-paced setting, this position is perfect for you!

Benefits

CalPERS Retirement Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Qualifications

• Two years of experience in human resources or related field.
• Knowledge of human resources policies and procedures.

Responsibilities

• Provide administrative support to the Risk Management Division.
• Assist with employee benefits and claims management.

Skills

Human Resources Administration

Claims Management

Employee Benefits Coordination

Microsoft Outlook

Microsoft Excel

Time Management

Customer Service

Communication Skills

Education

Associate's Degree

Tools

HRIS

Claims Administration Systems

Job description

Get AI-powered advice on this job and more exclusive features.

Job Summary

This position will be assigned to the Risk Management Division of the Human Resources Department.

Who We Are

The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.

Job Summary

This position will be assigned to the Risk Management Division of the Human Resources Department.

Who We Are

The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.

What We Do

The mission of the Human Resources Department is to be a collaborative and credible partner with all Departments in mitigating the City's liability and developing a highly efficient and productive workforce in accordance with legal guidelines and best practices. The Human Resources Division is responsible for Citywide organizational development, labor and employee relations, recruitment and selection, classification and compensation, training and staff development, and employee recognition and engagement.

What We're Looking For

The City of Beverly Hills Human Resources Department is seeking an energetic, team-minded, and professional individual to provide administrative support to the Risk Management Division. The position may be assigned to either of the following areas:

• Employee Benefits and Leaves Administration: The position will be responsible for employee benefit (medical, dental, vision, retirement, etc.) enrollment, mid-year changes and separations (COBRA), and provide assistance with leave tracking related to the administration of the City's leave programs, including Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave Act (PDL), and Americans with Disabilities Act (ADA)/Fair Employment and Housing Act (FEHA). In this capacity, the position will be responsible for receiving and processing benefits enrollments and changes in the City's benefits management system and in individual vendor sites, inputting personnel action changes, responding to employee inquiries regarding program options and requirements, and maintaining records. The incumbent will directly support the Risk Management & Benefits Analyst who is responsible for administering employee benefit and leave programs and will assist with regular Division activities such as annual benefits enrollment, new hire orientations, and City health and wellness initiatives.
• General Liability and Claims: The position will be responsible for the intake, set-up, document management and tracking of property, casualty, subrogation, and workers compensation claims, including maintaining department records and responding to inquiries/requests from the public and injured employees regarding state regulations governing third party claims against public entities and workers compensation benefits. Prior experience in claims set up/tracking and records management is helpful. Experience with software such as Microsoft Outlook and Excel is essential. The incumbent will directly support the Risk Management & Benefits Analyst who is responsible for administering the general liability and workers compensation program with claims set-up/tracking, obtaining documents necessary for claims investigations, records management, and will assist with regular Division activities and services related to employee health, wellness, and safety.
  
  

The ideal candidate will thrive in a fast-paced environment and possess strong communication and interpersonal skills with a commitment to providing excellent customer service to internal and external customers; possess strong time management and critical thinking skills; and have the ability to understand applicable state and federal regulations and City policies, memorandums of understanding, and follow & manage established workflows & processes. The incumbent of this position will be required to exercise sound judgment and discretion to perform moderately complex and confidential duties in support of the Human Resources team.

Desired Qualifications

• Experience processing, coordinating, or supporting employee benefits programs and/or leaves management.
• Experience processing, coordinating, or supporting workers compensation, property or casualty claims.
• Experience working with enterprise risk management or benefits administration systems.
• Experience with Microsoft Outlook and Excel.
  
  

Detailed Job Description

For major duties and requirements including knowledge, skills, & abilities, please see link:

https://www.governmentjobs.com/careers/beverlyhills/classspecs/1754717?keywords=human%20resources%20associate&pagetype=classSpecifications

Selection Process

All applicants must submit clear, concise and complete information regarding their qualifications for the position, including detailed responses to all supplemental questions. Resumes will not be accepted in lieu of the application or supplemental application materials. All submitted application materials will be reviewed. Those candidates appearing best qualified based upon application materials, including supplemental questions, will be invited to participate in the next step of the recruitment process.

The selection process may consist of any or all of the following components:

• Supplemental Questions
• Technical Project/Exam (tentative)
• Oral Exam/Interview
  
  

The eligibility list established from this recruitment may be used for other departments and/or to fill a position of a lower classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment.

Conclusion

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Beverly Hills.

Disaster Service Workers: All City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Major Duties

EXAMPLES OF ESSENTIAL DUTIES– Depending on assigned area of responsibility, duties may include, but are not limited to, the following:

• Interpret and advise departments on human resources and risk management policies and procedures. Answer questions and provide information to employees and/or the public; may investigate complaints and recommend corrective action as necessary to resolve complaints.
• Maintain electronic and archival records and filing systems; create, maintain, and update personnel, workers’ compensation, general liability, employee leave, and benefit files; generate, maintain, archive, and purge physical employee files and records.
• Participate in the collection, maintenance, and disbursement of data for studies, reports, and surveys. Prepare, process, organize and distribute a variety of documents, notices, agendas, memos, and surveys; conduct research and collect information; review, edit, proofread, correct and/or summarize miscellaneous reports and documents.
• Enter, log and track data, requests, and invoices; retrieve information; maintain hard copies and electronic files and recordkeeping systems as needed.
• Process invoices and purchasing card statements. Identify errors or discrepancies and resolve before processing.
• Participate in special Human Resources and Risk Management projects, programs, and training, as assigned; coordinate related activities with other City departments.
• Coordinate and schedule meetings and reservations; organize meeting sites, order materials and food; organize and maintain documents, records, and related information; send notifications; set up and attend meetings and trainings; prepare a variety of documents; monitor audiovisual equipment; and take meeting notes.
• Greet the public, answer phone calls, take messages, forward calls, relay information, route visitors, provide requested information and answer questions; respond to requests for recruitment or general human resources and risk management information.
• Provide Human Resources Department office support as needed; assist in ordering office supplies, submitting equipment repair requests, answering front office phones, and servicing customers at the front counter.
• Receive, review, and identify confidential materials and information and maintain confidentiality of same.
• Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer services.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Perform related duties as assigned.
  
  

In addition to the aforementioned duties, incumbents shall also be responsible for the performance of the duties associated with one or more of the programs listed below, based on assignment.

When Assigned To Recruitment And Selection

• Assist with the planning and organizing of recruitment and selection processes; Coordinate and conduct recruitment and selection processes. Perform job analyses; prepare and post job announcements, assist in the development of examination materials, screen applications using structured criteria, coordinate and administer testing, prepare eligibility lists; provide assistance and information to employees and applicants.
• Prepare, update, and maintain recruitment status reports. Serve as departmental liaison and provide staff with recruitment information and personnel support e.g. status of personnel action entries.
• Assist in conducting job classification audits, salary surveys, and class specification revisions.
• Operate and maintain automated applicant tracking system; generate routine reports for examination, classification, and employee development programs; verify system data; grade and enter examination scores into system; generate notices to applicants; produce eligible lists; perform certification desk activities related to eligible lists, transfer lists, reinstatement lists, and re-employment forms.
• Input, review, and process personnel-related actions into the Human Resources Information System (HRIS).
• Prepare offer letters of employment. Receive, review, and file relevant candidate paperwork. Coordinate pre-employment processes.
  
  

When assigned to Risk Management:

• Assist with employee benefits administration; process employee insurance enrollments and changes, conduct employee benefits orientation, and separation check outs, conduct payroll deduction reconciliations; assist with the processing of benefit payments.
• Assist with annual Open Enrollment and year end processing, conduct payroll deduction reconciliations, and assist with the processing benefit payments; provide assistance and information to employees. Prepare, maintain, and send personnel enrollment, leaves, status, and part-time hour reports.
• Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
• Assist with general liability and subrogation claims administration; process and track new claims, assist with the collection of supporting documentation; provide assistance and information to the public and associated stakeholders such as City departments and third-party administrators.
• Input, review and process workers’ compensation and general liability claims into third party vendor Claims Administration Systems.
• Assists with workers compensation program administration; process and track new claims, maintain work status, and leave tracking documents, enters and manages payroll actions entries; collects and maintains workers’ compensation folder; wage statements and providers assistance to employees and associated stakeholders.
  
  

When assigned to Employee Learning, Development, and Engagement:

• Provide technical and administrative support in the implementation and maintenance of the Learning and Development program. Provide information and assistance to staff regarding learning and development programs and activities.
• Coordinate the master calendar for all training and employee engagement activities. Develop monthly employee training opportunity calendars; maintain training registration and attendance records; develop training participant surveys; compile and review responses.
• Research and schedule learning and development vendors. Assist with gathering and preparing documents to request proposals, establish contracts, and process purchase orders and invoices.
• Prepare and disseminate learning and development information; respond to inquiries; draft and send communications. Create marketing materials to promote programs.
• Provide logistical support for all learning and development program activities. Reserve meeting rooms, prepare and organize class materials, order food and supplies, coordinate room setup with City staff, and provide training course technical assistance to trainers and participants.
• Perform learning and development training course research; prepare training presentations, correspondence, and reports.
• Monitor and track participant program progress; send training and event reminders.
• Maintain all training and development records e.g. attendance logs, participant survey data, training materials, vendor information, and activity calendars.
• Assist with the development and maintenance of the employee orientation program and conduct new employee and benefits orientation. Lead the design, coordination, and implementation of a comprehensive employee onboarding program. Recommend and assist in the implementation of program goals and objectives.
• Provide oversight of the planning, design, coordinating, and execution of City-wide employee engagement, health and wellness and enhancement events; Work in close collaboration with the Employee Engagement Committee to plan and develop all City-wide employee events; Coordinates events and programs e.g. develop event budgets, produce, and organize materials and supplies, obtain vendor contracts and agreements; recruit event volunteers; coordinate and confirm speakers; and create and distribute informational materials, invitations, and surveys. Evaluate events and recommend improvements and modifications.
• Order food and materials; assist in the preparation of materials for departmental events and meetings.
• Assist with developing, coordinating, and implementing the City internship program. Plan, schedule, and coordinate intern events; develop and implement an intern onboarding plan.
  
  

Minimum Qualifications

Experience and Training

Experience And Training

Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Two years of responsible experience in a human resources, or human resources-related, setting. Public sector human resources experience is desirable.

Equivalent to an Associate’s degree from an accredited college or university.

License and Certificate

Possession of, or ability to obtain, a valid California driver’s license as required by the position.

Knowledge Of

Knowledge, Skills & Abilities

Principles, functions, and practices of human resources administration

Principles and practices of business office organization.

Principles and practices of records management.

Ability To

Perform a wide range of technical, paraprofessional, and administrative support human resources duties in various functional areas.

Learn and apply human resource and labor relations policies, procedures, rules, and regulations.

Intermittently, review, and evaluate documents related to department operations; observe, identify, and problem solve office operations and procedures; understand, interpret, and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.

Organize work assignments to achieve internal and external customer service goals and objectives. Communicate effectively with all departments, work units, employees and applicants.

Plan and organize information in a manner that facilitates understanding by employees and employment applicants.

Maintain confidential human resource records and information.

Use sound judgment in recognizing scope of authority.

Operate and use standard office equipment including computers and applicable software applications.

Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.

Utilize appropriate safety procedures and practices for assigned duties.

Establish and maintain effective working relationships with those contacted in the course of work.

Work with various cultural and ethnic groups in a tactful and effective manner.

Communicate clearly and concisely, both orally and in writing.

The City offers a generous benefits package including CalPERS retirement benefits, medical, dental, vision and more.

To see detailed information about our Confidential Employees Association benefits, please review the Memorandum of Understanding (MOU).

01

The following Supplemental Questionnaire is part of the examination for this position and will be used in determining your qualifications. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. The hiring department will review each answer to evaluate your qualifications. Responses such as "See Resume" or "See Application" will result in your application not being considered.

By continuing in the recruitment process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge. If you are selected to continue in the recruitment process, your qualifications may be evaluated through employment verification, reference checks, written/skill assessment, and oral examinations.

Select "Yes" to reflect that you have read and understand this statement.

• Yes
• No
  
  

02

What is your current level of education completed?

• Currently enrolled as a sophomore or higher in high school
• High School Diploma or equivalent
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate
  
  

03

Do you possess two(2) years of responsible experience in a human resources, or human resources-related, setting?

• Yes
• No
  
  

04

Please select the areas in which you have responsible Risk Management experience:

• Workers Compensation
• Safety and Compliance
• Employee Benefits
• Leaves Administration
• General Liability Claims
• Contacts and Insurance Requirements
  
  

05

Do you have experience processing, coordinating, or supporting benefits enrollment or health/medical benefits changes?

• Yes
• No
  
  

06

If you answered "yes" to the above question, please describe your experience, including the position you held and organization/agency where this experience was gained. If you do not have this experience, type "n/a."

07

Do you have experience processing, coordinating, or supporting leaves management?

• Yes
• No
  
  

08

If you answered "yes" to the above question, please describe your experience, including the position you held and organization/agency where this experience was gained. If you do not have this experience, type "n/a."

09

Do you have experience processing, coordinating, or supporting claims for property, casualty, or workers compensation?

• Yes
• No
  
  

10

If you answered "yes" to the above question, please describe your experience, including the position you held and organization/agency where this experience was gained. If you do not have this experience, type "n/a."

• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Government Administration

Referrals increase your chances of interviewing at City of Beverly Hills by 2x

Get notified about new Human Resources Associate jobs in Beverly Hills, CA.

Coordinator, People and Organization (HR) - Motion Picture Group

Administrative Assistant, Human Resources

Los Angeles Metropolitan Area 1 month ago

Los Angeles, CA $80,000.00-$90,000.00 3 weeks ago

Los Angeles, CA $75,000.00-$90,000.00 3 weeks ago

HR Assistant II ( C ) Recruitment (LTE - District Temp)

Los Angeles Metropolitan Area $100,000.00-$125,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.