Client HR Business Partner

ADP; California (MO); Remote; USD 57,000 - 117,000; Full time

Job summary

ADP is seeking a Remote Human Resources Consultant to provide expert HR solutions to clients. This role involves building strong client relationships, resolving issues, and ensuring client satisfaction. Join a company that values growth, diversity, and inclusion while offering competitive salaries and benefits.

Benefits

Health and Wellness Benefits

Paid Volunteer Time

Ongoing Learning Opportunities

Qualifications

• 5-8 years of professional consulting or HR experience required.
• Experience in customer service or HR with proven results.

Responsibilities

• Serve as an HR expert to major clients and resolve issues independently.
• Use interpersonal knowledge to exceed client expectations.

Skills

Relationship Building

Communication

Problem Solving

Education

College Degree

Job description

ADP is hiring a Remote Human Resources Consultant in Santa Barbara, with visits to clients in the surrounding area.

+ Are you ready to join a company offering career advancement opportunities?

+ Do you want to be part of a company with award-winning training and world-class service standards?

+ Are you seeking an inclusive environment that fosters collaboration and belonging?

If yes, this could be a great opportunity for you. Read on to learn more.

In this role, you'll serve as a trusted advisor to clients, leveraging your HR experience, ADP product knowledge, and consulting skills to address their critical business challenges. You will carry the responsibility for ADP's service reputation and client satisfaction.

Your daily activities will vary but focus on helping clients. You'll encounter diverse questions and provide tailored solutions, supported by top-ranked training to ensure your success.

Success in this role requires strong relationship-building skills with external clients and internal teams. You should communicate clearly and professionally, whether over the phone or in writing, and be capable of building rapport and trust. Your client satisfaction scores should reflect your professionalism. The pace can be fast, and the environment includes a culture of fun and inclusion.

Ready to make your mark? Apply now!

To learn more about Client Services at ADP, watch this video: https://adp.careers/Client_Services_Videos

Responsibilities

Typical daily activities include:

1. Research, Troubleshoot, and Resolve: Serve as an HR expert to major clients, support complex products, and resolve issues independently while proactively providing information, best practices, and training.
2. Communicate and Exceed Client Expectations: Use interpersonal and product knowledge to resolve issues, set priorities, and exceed expectations while maintaining high ethical standards.
3. Provide Recommendations and Educate: Interpret business issues, recommend solutions, and share knowledge with less experienced colleagues.

Qualifications

Required:

• 5-8 years of professional consulting or HR experience, or equivalent in a systems-related organization
• Experience in customer service or HR with proven results
• Willingness to visit clients in San Luis Obispo, Woodland Hills, Camarillo, Paso Robles, and Santa Barbara

College degree is preferred but not required; relevant experience or military background is acceptable.

Preferred:

HR Certification or willingness to pursue within the first year.

Benefits and Culture

Enjoy a culture that values authenticity, inclusion, and belonging. Opportunities for growth, ongoing learning, health and wellness benefits, paid volunteer time, and a competitive salary ($57,100 - $116,100 annually) are offered.

ADP is committed to diversity, equity, and inclusion, providing equal employment opportunities and fostering an ethical workplace.