Human Resources Assistant

Triple J; Tamuning (GU); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

Voluntary life insurance

Paid time off

Employee and gas discounts

On-the-job training

Job summary

Triple J in Guam seeks an HR Assistant to assist payroll, benefits, recruitment, and employee relations. You will help give new hires a great start and support managers across Guam with routine HR tasks.

Ideal candidates have 1+ year HR experience, strong organization, and confidentiality. Proficiency with Paycom and office software is preferred. This role is based in Triple J's Guam HR office with daily use of computers and collaboration with staff.

Qualifications

• Attention to detail and high accuracy are essential.
• Maintain confidentiality and professionalism at all times.
• Familiar with Paycom or similar HR system and office software.
• Strong communication and interpersonal skills for colleagues and applicants.
• Excellent organization and time management to handle multiple tasks.

Responsibilities

• Support Recruitment and Onboarding activities and intake.
• Assist biweekly payroll checks and benefits enrollment processing.
• Respond to routine HR inquiries and maintain confidential records.
• Schedule trainings, performance reviews, and employee events.
• Refer complex matters to HR and assist audits and reports.

Skills

Attention to detail

Confidentiality

Office software

Communication skills

Organizational skills

Discretion

Customer service mindset

Canva

PowerPoint

Education

High school diploma or GED

Bachelor’s degree in HR or related field

SHRM-CP or PHR certification a plus

Tools

Paycom

Payroll software

Job description

Job Details: Job Location: Guam - Tamuning, GU, Salary Range: Undisclosed, Summary/Objective:

Build your HR career with Triple J in Guam. As a Human Resources Assistant, you’ll get hands‑on experience across payroll, benefits, recruitment, performance management, and employee relations. Give new hires a great start and be someone employees can count on for everyday HR support. If you enjoy helping people, keeping details organized, and following through, you’ll have room to grow while supporting employees and managers across Guam.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Recruitment and Onboarding

• Support the Recruitment Specialist in creating a positive first impression of Triple J.
• Respond to routine candidate questions with clear, timely information regarding their application, the recruitment and selection process, and the onboarding process.
• Support pre-employment and onboarding activities by tracking required paperwork, following up on outstanding items, and coordinating first‑day arrangements with the Recruitment Specialist.

Payroll and Benefits Administration

• Support biweekly payroll by reviewing timecards in Paycom for missing punches, unapproved entries, and discrepancies. Follow up with managers before payroll deadlines.
• Help employees with routine questions about pay, timekeeping, deductions, and benefits. Refer discrepancies and complex questions to the appropriate HR team member.
• Assist with benefits enrollment for new hires, annual open enrollment, and qualifying life events. Share enrollment instructions, track deadlines, and follow up on missing information.
• Verify that approved benefit elections and changes are reflected in payroll deductions. Flag discrepancies for review and correction.
• Maintain accurate, confidential payroll and benefits records and assist with routine reports, audits, and reconciliations.

General HR Support

• Respond to routine questions about HR procedures and direct sensitive or complex matters to the appropriate HR team member.
• Assist with scheduling, communications, and recordkeeping for training, performance reviews, safety initiatives, and employee events.

Qualifications: Skills & Qualifications

• Strong attention to detail and accuracy
• High level of confidentiality and professionalism
• Working knowledge of office software. Familiarity with Paycom or another HR system preferred.
• Effective communication and interpersonal skills
• Excellent organizational and time-management skills
• Ability to follow established HR procedures and handle sensitive information with discretion
• Self-starter with a customer-service mindset
• Ability to use visual communication tools such as Canva or PowerPoint to create flyers, digital announcements, and other materials that promote employee training, educational opportunities, wellness initiatives, and health and safety events.

Work Environment

Work is performed primarily in Triple J’s corporate HR office in Guam and involves regular computer use and frequent interaction with employees, managers, and job candidates. The role balances routine inquiries and walk‑in requests with deadlines for payroll, benefits enrollment, onboarding, and performance reviews. The position regularly handles confidential employee information and may occasionally visit other company locations, where conditions may include kitchen and warehouse environments, outdoor heat, noise, or dust.

Physical Demands

• Frequent sitting, standing, walking, reaching, and computer use
• Ability to lift up to 25 lbs
• Regular verbal communication and hearing required

Mental Demands

• Maintain focus and accuracy under time pressure when deadlines overlap or priorities shift, especially during payroll close, open enrollment, and performance review cycles.
• Remain calm and professional when assisting employees with sensitive or time‑sensitive concerns. Use discretion and refer complex matters to the appropriate HR team member.

Education and Experience

• High school diploma or GED required
• Bachelor’s degree in HR or related field preferred
• 1+ year HR experience preferred
• SHRM‑CP or PHR certification a plus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• Voluntary life insurance
• Paid time off
• Employee and gas discounts.
• On‑the‑job training