Human Resources Assistant

Dexian

Charlotte (NC)

On-site

USD 24,796 - 27,552

Full time

14 days+

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Job summary

A leading staffing and IT solutions provider is seeking a Human Resources Assistant III (Leave of Absence Coordinator) in Charlotte, NC. In this role, you will support employees through leave processes such as STD, FMLA, and ADA. Ideal candidates will have a Bachelor’s degree or equivalent experience, alongside strong organizational and communication skills. The position offers contract employment for 12 months with potential extensions.

Qualifications

3+ years of experience in leave administration required.
Knowledge of federal and state leave regulations essential.
Strong verbal communication and active listening skills necessary.

Responsibilities

Assist employees with STD, FMLA, ADA leave processes.
Manage high volume of inbound calls and multiple tasks.
Educate employees and managers on eligibility requirements.

Skills

Organizational skills

Communication skills

Problem-solving skills

Customer service

Ability to multitask

Detail-oriented

Proficiency in MS Office Suite

Education

Bachelor’s degree or 3+ years of experience in leave administration

Job description

This range is provided by Dexian. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $20.00/hr

Direct message the job poster from Dexian

Lead Recruiter at Dexian/Disys | Expert in Full-Cycle Recruitment | Connecting Talented Professionals with Premier Banking & Financial Opportunities…

Job Title: Human Resources Assistant III (Leave of Absence Coordinator)

Location: Charlotte, NC 28217

Pay Range: $18-$20/hr.

Job Type: Contract 12 months with possible extension

The Leave of Absence Coordinator supports employees through the administration of Short-Term Disability (STD), Family Medical Leave Act (FMLA), and Americans with Disabilities Act (ADA) processes. This role also includes mail support responsibilities and requires strong organizational and communication skills in a fast-paced environment.

Essential Duties and Responsibilities

Assist employees with STD, FMLA, ADA leave processes, and various Disability plans ensuring compliance with applicable laws and company policies.
Ability to manage high volume, inbound calls, multiple tasks, multiple priorities, with frequent interruptions.
Keep records of all call conversations in leave management system in a comprehensible way.
Update Claim Vantage and Payroll system with leave of absence status.
Collaborate with Unit Managers, HR, and the Benefits Team to ensure timely communication regarding employee leave status.
Investigate and resolve discrepancies related to leave requests.
Educate employees and managers on eligibility requirements for various leave of absences
Manage Right fax email with timely attaching incoming faxes to associates claim.
Maintain organized records and documentation using relevant systems.
Track leave statuses and follow up on required documentation (e.g., medical certifications, extension requests).

Mail Support Responsibilities

Retrieve and process mail delivered to the Leave of Absence department.
Review and determine which documents require scanning into the Absence Tracker system.
Update systems as needed for returned mail.

Qualifications

Bachelor’s degree or 3+ years of experience in leave administration.
Knowledge of federal and state leave regulations, including FMLA.
Minimum of 3 years of customer service experience.
Strong verbal communication and active listening skills.
Excellent organizational and multitasking abilities.
Detail-oriented with strong problem-solving and follow-up skills.
Ability to thrive in a fast-paced, dynamic environment.
Proficiency in MS Office Suite.
Driven and reliable with a strong sense of accountability.
Self-manager with the ability to work independently and take initiative.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

**Apply right away for consideration**

Seniority level