Human Resource Generalist

ZRS Management; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

ZRS Management is seeking an HR Generalist to oversee day-to-day HR operations, including employee relations, compliance, performance management, and benefits administration in Orlando.

You will partner with the HR Manager and regional managers to implement HR initiatives, support payroll processes, enrollment, and reporting while ensuring adherence to regulations.

This role also covers onboarding, policy interpretation, leave administration, and data maintenance in Workday and related systems.

Qualifications

• Bachelor's degree in HR or related field required or 1+ year HR experience
• PHR or SHRM-CP certification preferred
• Experience with HRIS and payroll processes a plus

Responsibilities

• Serve as liaison between management and employees to address questions and resolve issues.
• Advise management on HR policies, procedures, laws, and regulations.
• Handle employee relations, investigations, and disciplinary actions.
• Manage HR communications and timely responses to inquiries.
• Oversee internal job postings and coordinate with departments.
• Prepare offer letters, job descriptions, and other HR documents.
• Facilitate onboarding and ensure timely completion of tasks.
• Ensure compliance with I-9 regulations and maintain records.
• Distribute HR newsletters and manage recognition programs.
• Conduct exit interviews and prepare turnover reports.
• Run reports from HR systems (e.g., Workday) to analyze data.
• Make recommendations to improve HR policies and practices.
• Maintain employee records and benefits data.
• Coordinate open enrollment and performance management processes.
• Monitor leave requests and disability paperwork.
• Communicate benefits coverage and premium changes.
• Assist with manager development training and coaching.
• Support Workers’ Compensation claims processes with Payroll Director.
• Assist with ERISA, EEO-1, OSHA, and 5500 reporting requirements.
• Ensure compliance with FMLA, ADA, and other employment laws.
• Collaborate on HR/payroll projects to improve engagement.
• Perform other duties as assigned by HR Manager and Payroll Director.

Skills

Employee relations

Regulatory compliance

Performance management

Communication skills

Analytical skills

Time management

Interpersonal skills

Team collaboration

Education

Bachelor's degree in HR

PHR or SHRM-CP certification

Tools

Workday

WageWorks

Lincoln Financial

Job description

Job Description:

The HR Generalist at ZRS Management is responsible for overseeing the day-to-day operations of the Human Resources department, including employee relations, regulatory compliance, performance management, and administering employee services like benefits and leave. The HR Generalist will work closely with the Human Resources Manager and Regional Managers to ensure HR initiatives align with business goals and support both management and employees.

This role serves as a backup to the HR Manager in their absence and may provide support to the Payroll Director when needed.

DUTIES and SPECIFICATIONS:

The HR Generalist’s primary responsibilities include but are not limited to the following:

• Act as a liaison between management and employees, addressing questions and resolving work-related issues.
• Advise management on HR policies, procedures, laws, and regulations.
• Handle employee relations, including investigating complaints, mediating disputes, and administering disciplinary actions.
• Manage HR-related communications and ensure accurate and timely responses to employee inquiries.
• Oversee internal job board, processing internal applications and coordinating with relevant departments.
• Prepare offer letters, job descriptions, and other employment documentation.
• Facilitate New Hire Orientation and ensure timely completion of onboarding tasks.
• Ensure compliance with I-9 regulations and maintain accurate records.
• Generate and distribute HR newsletters and manage employee recognition programs.
• Conduct exit interviews and prepare turnover reports.
• Run reports and analyze data from various HR systems (Workday, WageWorks, Lincoln Financial).
• Make recommendations to improve HR policies and practices.
• Maintain employee records and manage benefits-related data.
• Coordinate open enrollment and performance management processes.
• Monitor leave of absence requests and manage disability paperwork.
• Send benefits premium catch-up letters to employees as needed, ensuring accurate and timely communication regarding benefits coverage and payments.
• Analyze training needs and make recommendations for manager development.
• Provide support to the Payroll Director on Workers’ Compensation claims and coordinate related processes.
• Assist with reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA), EEO-1 reporting, OSHA, and 5500 filing.
• Ensure compliance with federal and state laws regarding benefits, FMLA, ADA, and other employment regulations.
• Collaborate on HR and payroll projects aimed at enhancing employee engagement and satisfaction.
• Other duties as assigned by the HR Manager and Payroll Director.

SKILLS and ABILITIES

• Ability to partner and collaborate with upper management and employees at multiple levels to achieve business goals.
• Ability to think strategically and translate strategies into actionable plans.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of federal and state employment laws.
• Requires excellent oral, interpersonal and written communication skills.
• Detail-oriented with excellent organizational skills.
• Strong computer knowledge: MS Outlook, Word, Excel, Power Point, database applications, internet/web-based benefit programs such as Workday preferred.
• Confidentiality and discretion a must; ability to handle sensitive situations.
• Solid business acumen with a strong ability to work independently.

QUALIFICATIONS

• Bachelor’s degree or at least one year of human resource experience preferred.
• PHR or SHRM-CP certification preferred.

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.