Human Resources Generalist

Inframark; Norcross (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Inframark is seeking an HR Generalist to serve as a trusted resource for employees and leaders, guiding on a broad range of HR matters and aligning practices with business goals.

You will partner with HR leadership to address employee relations, performance management, policy interpretation, and organizational development while promoting a positive employee experience across multiple business units.

Qualifications

• Bachelor's degree in HR/related field or equivalent experience.
• 5-7 years progressive HR experience across employee relations.
• Experience advising managers on performance and development.
• Experience supporting multiple business units or locations.

Responsibilities

• Support employees and managers on HR policies and practices.
• Coach leaders on employee relations, performance, attendance, conduct.
• Conduct workplace investigations and document findings confidentially.
• Assist with performance improvement plans and disciplinary actions.
• Monitor performance management for consistency and compliance.
• Assist with onboarding, training, and employee development programs.
• Maintain accurate employee records across HR systems.
• Support audits, reporting, and compliance initiatives.
• Build relationships with leaders and employees across business units.
• Contribute to employee engagement and culture-building activities.
• Participate in HR initiatives and special projects.
• Serve as liaison for annual HR processes like performance reviews and compensation planning.

Skills

Employee relations

Performance management

Policy interpretation

Coaching leaders

Investigations

HRIS

Microsoft Office

Education

Bachelor's degree in HR or related field

5-7 years HR experience

Tools

HRIS software

Microsoft Office

Job description

The HR Generalist serves as a trusted resource for employees and leaders, providing guidance and support on a wide range of human resources matters. This role partners with HR leadership to address employee relations concerns, performance management, policy interpretation, talent initiatives, and organizational effectiveness. The HR Generalist ensures consistent application of HR practices while promoting a positive employee experience and supporting business objectives.

RESPONSIBILITIES

• Support employee and manager inquiries regarding HR policies, procedures, and employment practices
• Provide guidance and coaching to leaders on employee relations matters, including performance management, attendance concerns, workplace conduct, and conflict resolution
• Conduct workplace investigations related to employee complaints, policy violations, and other employment-related concerns. Document investigations, findings, and recommendations while maintaining confidentiality
• Support leaders through performance improvement plans and disciplinary actions
• Monitor performance management activities to ensure consistency and compliance
• Assist with onboarding and orientation processes to ensure a positive employee experience
• Support employee development and training programs
• Maintain accurate employee records and documentation through data entry across HR systems
• Support audits, reporting, and compliance initiatives
• Build effective relationships with leaders and employees across assigned business units
• Support employee engagement programs and culture-building activities
• Participate in HR initiatives and special projects related to employee experience, talent management, organizational development, and process improvement
• Assist with implementation of HR programs and systems
• Serve as liaison between HR and business owners for the execution of annual HR processes such as performance reviews, and compensation planning
• Performs audits of data to ensure that all information is correct in the systems

EDUCATION and EXPERIENCE

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred or equivalent experience
• 5-7 years of progressive Human Resources experience
• Experience conducting employee relations and workplace investigations
• Experience advising managers on performance management and employee development
• Experience supporting multiple business units or locations required

KNOWLEDGE, SKILLS, and ABILITIES

• Strong knowledge of employment laws and HR best practices
• Excellent employee relations and conflict resolution skills
• Ability to conduct thorough and objective workplace investigations
• Knowledge of HR processes
• Strong interpersonal, coaching, and influencing skills
• Ability to build credibility and trust with employees and leaders
• Excellent verbal and written communication skills with strong attention to detail
• Strong organizational and problem-solving abilities
• Proficiency with HRIS systems and Microsoft Office Suite
• Ability to handle confidential information with discretion

PHYSICAL DEMANDS

• Ability to sit, stand, and work at a computer for extended periods
• Occasional travel may be required 10% or less
• Ability to attend meetings and training sessions at various company locations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.