Human Capital Associate

New York City Department of Consumer and Worker Protection; New York (NY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

The Timekeeping Unit at New York City Department of Consumer and Worker Protection seeks a detail-oriented Timekeeping Associate to manage time and leave records, process transactions, and ensure policy compliance. This role handles CityTime, NYCAPS, CHRMS and PMS in a confidential environment.

Remote work up to two days per week may be allowed, with residency requirements and 55a program eligibility noted. Strong accuracy, organization, and communication are essential for success.

Qualifications

• Requires a four-year high school diploma or equivalent and one year of clerical experience.
• Typing speed at least 100 keystrokes per minute.
• Familiarity with City of New York Timekeeping or related procedures is a plus.

Responsibilities

• Monitor daily employee timesheet submissions in CityTime for accuracy, completeness, and policy compliance.
• Review reports related to time and leave usage to identify and resolve discrepancies.
• Assist employees and supervisors with timekeeping inquiries, timesheet adjustments, and leave balance clarifications.
• Maintain and update CityTime approval assignments, employee profiles, and schedules for all staff.
• Track and manage employee time usage, accruals, and manual leave adjustments.
• Review and process DP2001 forms for employees transferring between agencies.
• Coordinate and lead Time and Leave training sessions for new hires, ensuring a clear understanding of policies and procedures.
• Generate and manage confidential timekeeping reports from NYC systems, including NYCAPS, CHRMS, and PMS.
• Stay informed of updates to citywide Time and Leave policies, ensuring compliance in all timekeeping practices.
• Maintain confidentiality and discretion when handling employee time and leave records; and
• Complete special projects and related timekeeping tasks as assigned.

Skills

Typing 100 wpm

Analytical skills

Detail-oriented

Communication skills

Education

High School Diploma or equivalent

Tools

CityTime

NYCAPS

CHRMS

PMS

Job description

• Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.

• Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.

**This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

The Timekeeping Unit supports all DCWP staff through the accurate and efficient management of time and leave records. We’re seeking a detail-oriented and collaborative Timekeeping Associate to help maintain accurate employee timekeeping records, process time and leave transactions, and ensure compliance with city policies and procedures. This role is ideal for someone who enjoys working with systems, values accuracy and organization, and is committed to maintaining confidentiality and professionalism.

The Timekeeping Associate/ Principal Administrative Associate responsibilities will include, but are not limited to:

• Monitor and review daily employee timesheet submissions in CityTime for accuracy, completeness, and compliance with agency and citywide policies;
• Review reports related to time and leave usage to identify and resolve discrepancies;
• Assist employees and supervisors with timekeeping inquiries, timesheet adjustments, and leave balance clarifications;
• Maintain and update CityTime approval assignments, employee profiles, and schedules for all staff;
• Track and manage employee time usage, accruals, and manual leave adjustments;
• Review and process DP2001 forms for employees transferring between agencies;
• Coordinate and lead Time and Leave training sessions for new hires, ensuring a clear understanding of policies and procedures;
• Generate and manage confidential timekeeping reports from NYC systems, including NYCAPS, CHRMS, and PMS;
• Stay informed of updates to citywide Time and Leave policies, ensuring compliance in all timekeeping practices;
• Maintain confidentiality and discretion when handling employee time and leave records; and
• Complete special projects and related timekeeping tasks as assigned.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Highly detail-oriented, with a commitment to accuracy. - Ability to work independently and as part of a team. - Ability to manage multiple tasks and meet deadlines. - Ability to explain technical information to non-technical audiences. - Proficiency in Microsoft Office, particularly Excel and Word. - Proficiency in basic arithmetic for time calculations and leave adjustments. - Familiarity with City of New York Timekeeping, Personnel, or related procedures is a plus. - Experience with City of New York systems such as CityTime, NYCAPS, CHRMS, and PMS is a plus.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.