Supervisor of Time Management and Employee Benefits

City of New York; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

The New York City Department of Design and Construction (DDC) seeks a Supervisor of Time Management and Employee Benefits to lead timekeeping, leave administration, employee benefits, and retirement operations. The role reports to the Executive Director of Payroll, Time Management and Employee Benefits and oversees staff performance and compliance with city policies.

Responsibilities include managing CityTime and leave processes, resolving complex inquiries, and coordinating with benefit

Qualifications

• A baccalaureate degree and two years of experience in community work or related duties; or a high school diploma and six years of related experience; or an equivalent combination.
• At least one year of experience as described in the first option.
• U.S. citizenship or right to work in the U.S. is required and cannot be sponsored by the agency.

Responsibilities

• Supervise staff, assign workloads, and ensure timely, accurate service delivery.
• Oversee timekeeping operations, CityTime administration, and policy communications.
• Monitor attendance, leave status, and related documentation to prevent underpayments or overpayments.

Skills

Leadership

Analytical

Organizational

Communication

Problem-solving

Education

Bachelor's degree

High school diploma or equivalent

Tools

NYCAPS

CityTime

CHRMS

PMS

HRIS

Microsoft Excel

Job description

Hours: Full-Time – 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101

The New York City Department of Design and Construction (DDC), Division of Human Resources and Staff Development, seeks a Supervisor of Time Management and Employee Benefits to oversee the agency’s timekeeping, leave administration, employee benefits, and retirement operations.

Reporting to the Executive Director of Payroll, Time Management and Employee Benefits, the selected candidate will supervise staff, oversee daily operations, ensure compliance with City policies and procedures, assist with resolving complex employee inquiries, and serve as a liaison with City oversight agencies and benefit providers.

Key responsibilities include, but are not limited to:

• Supervising, training, and developing staff; assigning and monitoring workloads to ensure timely, accurate, and effective service delivery.
• Overseeing agency timekeeping operations, including CityTime administration, approval hierarchies, timesheet monitoring, and communications regarding timekeeping policies and procedures.
• Working with timekeeping and payroll team members to review and monitor employee attendance, leave status, and related documentation to identify and resolve discrepancies and help prevent underpayments and overpayments.
• Overseeing employee leave requests, including FMLA, PFL, PPL, Workers’ Compensation, Military Leave, Leave Without Pay, and other special leave requests.
• Serving as the Agency Leave of Absence Coordinator and overseeing absence control, lateness, and special leave bank programs.
• Guiding employees through health benefits, and managerial and union benefits enrollment, and open enrollment.
• Conducting retirement and employee separation consultations; coordinating retirement-related processes; providing guidance to departing employees and retirees regarding health benefit options; and preparing lump-sum payment packages for internal review.
• Conducting audits and preparing and analyzing reports to ensure accuracy, compliance, and operational efficiency.
• Researching and assisting with the resolution of complex timekeeping, leave, benefits, and retirement issues and providing guidance to employees and managers.
• Supporting HR system enhancements, process improvements, policy implementation, and other special projects as needed.

Please note: All candidates must be currently authorized to work full-time in the United States (U.S.). In compliance with Public Law 99-603, candidates are required to present original documents proving citizenship or the legal right to work in the U.S. DDC is unable to support or sponsor any visa application or visa extension, including but not limited to OPT/STEM visas, H-1B visas, F-1 practical training, permanent residence sponsorship, or any proposed change of visa type. DDC does not offer a training program as required by U.S. immigration law and is not hiring temporary employees. Candidates must have proper work authorization when an employment offer is made.

Additionally, educational credentials must be from a U.S. Department of Education-recognized accredited institution. Credentials from foreign institutions require independent equivalency verification from an approved evaluation service. A list of providers (fees apply) is available at: https://www.nyc.gov/assets/dcas/downloads/pdf/employment/nyc-dcas-foreign-education-evaluation-guide.pdf.

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred Skills

• Strong leadership, analytical, organizational, communication, and problem-solving skills.
• NYCAPS, CityTime, CHRMS, PMS, HRIS applications, and Microsoft Excel proficiency.
• Knowledge of City personnel policies, leave programs, employee benefits, and applicable City directives.
• Ability to exercise sound judgment, maintain confidentiality, manage competing priorities, and communicate effectively with employees, managers, senior leadership, and external stakeholders.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.