Timkeeping Analyst

Department of Correction; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

The New York City Department of Correction seeks a Clerical Associate to support timekeeping and customer service operations, under the Deputy Director. Primary duties include reviewing timekeeping documents, posting transactions in CityTime, and ensuring data integrity across payroll.

Residency requirements apply; 55a program possible; PSLF information provided; strong typing and clerical experience preferred. This is a permanent position in NYC with city benefits.

Qualifications

• A four-year high school diploma or its educational equivalent and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute.

Responsibilities

• Review timekeeping documents and actions.
• Provide excellent customer service by troubleshooting time and leave issues submitted by uniformed and civilian employees.
• Post and approve transactions in CityTime, the City’s timekeeping system, in accordance with set deadlines.
• Coordinate with multiple facilities to receive reports and clarity on submitted time related materials.
• Run and review system reports on time and pay activity and adjust course as needed.
• Confirm new hires, transfers and separating staff reflect accurately in CityTime system.
• Ensure time and leave transactions in CityTime cascaded properly into the Payroll system.
• Assist agency staff in understanding citywide and agency rules and procedures related to timekeeping.
• Ensure all activity undertaken are in full compliance with applicable laws, rules, policies, standards, and protocols.

Skills

Typing 100 wpm

Customer service

Timekeeping

Data entry

Education

High school diploma or equivalent

Tools

CityTime

Payroll system

Job description

PLEASE NOTE: THIS POSTING IS ONLY FOR CANDIDATES PERMANENT IN THE TITLE OF CLERICAL ASSOCIATE. PLEASE INCLUDE YOUR ERN AS PART OF YOUR APPLICATION.

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The DOC seeks to recruit (1) One Clerical Associate to assist with all aspects of Time Keeping and customer service. Under the direct supervision of the Deputy Director of the unit, the selected candidate will be responsible for the following:

• Review timekeeping documents and actions.


• Provide excellent customer service by troubleshooting time and leave issues submitted by uniformed and civilian employees.


• Post and approve transactions in CityTime, the City’s timekeeping system, in accordance with set deadlines.


• Coordinate with multiple facilities to receive reports and clarity on submitted time related materials.


• Run and review system reports on time and pay activity and adjust course as needed.


• Confirm new hires, transfers and separating staff reflect accurately in CityTime system.


• Ensure time and leave transactions in CityTime cascaded properly into the Payroll system.


• Assist agency staff in understanding citywide and agency rules and procedures related to timekeeping.


• Ensure all activity undertaken are in full compliance with applicable laws, rules, policies, standards, and protocols.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.