Hub Operations Support Specialist

Federal Express Corporation; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Part time

Job summary

Federal Express Corporation in Pittsburgh is seeking a clerical associate to perform office and administrative duties across hub and station operations, including linehaul, quality assurance and customer service. You will handle data entry, reporting, and frontline customer inquiries, while ensuring accurate packaging records and timely processing.

Typical hours are Monday through Friday, 6:00 to 11:00 a.m., with work at the FedEx location five days a week.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficient with typing, data entry and basic office equipment.

Responsibilities

• Provide clerical support to management and operational functions, including photocopying, filing, faxing, emailing and answering telephone.
• Reviews, researches and/or enters data in various systems to support respective functional area; generates reports.
• Serves as frontline customer service to receive, solve and/or expand customer inquiries and issues.
• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections and ensuring packages are in good condition for the customer.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Job description

Federal Express Corporation in Pittsburgh is seeking a clerical associate to perform office and administrative duties across hub and station operations, including linehaul, quality assurance and customer service. You will handle data entry, reporting, and frontline customer inquiries, while ensuring accurate packaging records and timely processing.

Typical hours are Monday through Friday, 6:00 to 11:00 a.m., with work at the FedEx location five days a week.