Hub Operations Program Lead - Remote

Valeris; Morrisville, Jeffersonville (NC, IN); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Remote work flexibility

Job summary

Valeris is seeking a Program Manager for Hub Operations to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day activities, supervise program staff, and drive cross-functional coordination to meet contracted standards.

You will collaborate with internal stakeholders, analyze program data, and present insights to clients while traveling as needed. A Bachelor’s degree or equivalent experience is required plus 4–6 years in related fields.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 4–6 years in Reimbursement, Pharmaceutical Marketing or Patient Services.
• Experience leading a team of program staff or case managers.
• Proven ability to report HUB metrics to clients.

Responsibilities

• Manage day-to-day program operations within contract scope.
• Supervise assigned program staff and review performance.
• Monitor program metrics and escalate issues when needed.
• Collaborate with stakeholders and prepare client reports.

Skills

Reimbursement

Pharma Marketing

Patient Services

Team Management

HUB metrics reporting

Leadership

Microsoft Office

CRM software

Communication

Analytical skills

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

Valeris is seeking a Program Manager for Hub Operations to serve as the primary client contact for pharmaceutical programs. You will manage day-to-day activities, supervise program staff, and drive cross-functional coordination to meet contracted standards.

You will collaborate with internal stakeholders, analyze program data, and present insights to clients while traveling as needed. A Bachelor’s degree or equivalent experience is required plus 4–6 years in related fields.