Hub Operations Admin Specialist

FedEx; Roanoke (VA); Hybrid; USD 23,000 - 33,000; Full time

Job summary

FedEx is seeking a detail-oriented clerical associate to support hub and station operations, handling data entry, records management, and customer service. You will ensure packages missing or damaged are addressed promptly and act as the first point of contact for customers.

The role emphasizes accuracy, MS Office proficiency, and the ability to manage multiple tasks in a fast-paced environment while maintaining strong attention to detail.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• General business and office skills required.

Responsibilities

• Provide clerical support including photocopying, filing, faxing, emailing and answering calls.
• Enter data in systems and prepare regular/ad-hoc reports.
• Serve as frontline customer service for inquiries and issues.
• Assist with audit data retrieval and related tasks.
• Maintain records management and inventory.
• Support linehaul and settlement data entry and documentation.

Skills

Typing

Data entry

Phone usage

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx is seeking a detail-oriented clerical associate to support hub and station operations, handling data entry, records management, and customer service. You will ensure packages missing or damaged are addressed promptly and act as the first point of contact for customers.

The role emphasizes accuracy, MS Office proficiency, and the ability to manage multiple tasks in a fast-paced environment while maintaining strong attention to detail.