Hub Operations Admin & Data Support Specialist

FedEx Group

Pooler (GA)

On-site

USD 32,000 - 42,000

Full time

3 days ago

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Job summary

Federal Express Corporation is seeking a detail-oriented clerical assistant to support hub and station operations. You will perform data entry, records management and frontline customer service to help optimize delivery times and resolve issues.

You will handle routine tasks such as filing, copying, scanning, reporting, and support for audits while maintaining accuracy and timely communication with management and ICs.

Qualifications

Clerical support, data entry, and basic office tasks across multiple systems.
Customer service skills to respond to inquiries professionally.
Proficiency with Microsoft Office and web-based applications.
Strong time management and attention to detail in a fast-paced environment.

Responsibilities

Provide clerical support (photocopying, filing, faxing, emailing, answering phones).
Review, research, and enter data in various systems to support operations.
Compile data and generate regular and ad hoc reports for management.
Serve as frontline customer service to receive, resolve, and/or escalate inquiries.
Assist with BCSA audit activity by retrieving data/files for review.
Maintain records management tasks including retention, destruction, and inventory.
Identify and correct address issues to support timely delivery.
Track metrics and prepare weekly reports for management.

Skills

Clerical

Data entry

Customer service

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

You will handle routine tasks such as filing, copying, scanning, reporting, and support for audits while maintaining accuracy and timely communication with management and ICs.

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