Hub-Based Driver Partner Experience Lead

Resume Skip; United States; Vor Ort; USD 47.000 - 74.000; Vollzeit

Zusammenfassung

Veezu is seeking a Driver Partner Experience Executive to manage day-to-day interactions with Driver Partners from our Huntingdon office. You will collaborate with Veezu Services and Veezu Assist, ensuring high-quality service and efficient DP engagement.

You will be the local face for Driver Partners, assisting with portal usage, document uploads, and on-site support for campaigns and vehicle handovers. This role requires strong communication and organizational skills.

Qualifikationen

• Exceptional attention to detail and organisation skills.
• Excellent communication skills both written and verbally.
• Ability to multitask and prioritise numerous conflicting priorities.
• Strong Microsoft Office Suite skills.
• Highly organised and methodical.
• Excellent Customer Service skills with calm and professional approach.

Aufgaben

• Champion a best customer service approach to Driver Partners.
• Be the face of Veezu for Driver Partners and assist with document uploads on the Driver Partner Portal.
• Verify DP profile setup in Cab9.
• Provide on-the-ground support for DP attraction campaigns.
• Identify DP cohorts to increase system usage and implement incentives as instructed.

Kenntnisse

Attention to detail

Communication skills

Multitasking

MS Office

Organised

Customer service

Tools

Intercom

Driver Partner Portal

Cab9

Jobbeschreibung

Veezu is seeking a Driver Partner Experience Executive to manage day-to-day interactions with Driver Partners from our Huntingdon office. You will collaborate with Veezu Services and Veezu Assist, ensuring high-quality service and efficient DP engagement.

You will be the local face for Driver Partners, assisting with portal usage, document uploads, and on-site support for campaigns and vehicle handovers. This role requires strong communication and organizational skills.