HSC - Counter Sales Representative

USA MOT Motion Industries, Inc.; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

USA MOT Motion Industries, Inc. in Salt Lake City, UT is seeking a Counter Sales Representative to provide high-quality customer service at a key retail location.

Under close supervision, you will support local customers, assist with product knowledge, and help build customer assemblies. The role involves face-to-face service, problem solving, and collaboration with the Solutions Center Manager and outside sales to grow the business.

Qualifications

• High school diploma or GED required or equivalent experience.
• Customer service and sales experience preferred, especially face-to-face interactions.
• Familiarity with basic tools and shop equipment helpful.

Responsibilities

• Provide first-class customer service to the local market.
• Assist customers face-to-face with product knowledge and recommendations.
• Troubleshoot problems and offer creative solutions to customers.

Skills

Customer service

Face-to-face sales

Troubleshooting

Product knowledge

Time management

Microsoft Office

Communication

Consultative selling

Hydraulic knowledge

Basic mechanical inclination

Team collaboration

Safety compliance

Education

High school diploma or GED

Tools

Hand tools

Shop equipment

Job description

SUMMARY

Under close supervision, the Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

• Supports location sales by providing first class customer service to local market.
• Assists in servicing customers face-to-face through familiarity and knowledge of products.
• Troubleshoots customer problems and provides creative solutions.
• Identifies and builds customer assemblies.
• Ensures knowledge of use of all equipment.
• Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
• Assists team in overall maintenance of the location.
• Participates in making sure all safety guidelines are followed.
• Maintains key relationships with customers.
• Ensures customer service and value-add is a focal point of every interaction.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Knowledge of different hoses and thread configurations.
• Basic mechanical/technical inclination.
• Basic industrial sales experience.
• Basic hydraulic knowledge

BENEFITS

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

EEO Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Company Background

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.