HSC - Counter Sales Representative

Genuine Parts Company; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Genuine Parts Company seeks a Counter Sales Representative to provide quality customer service at a key Salt Lake City location under close supervision.

The role focuses on assisting customers face-to-face, applying product knowledge, solving problems, and supporting the sales team while following safety guidelines and maintaining relationships with customers.

Qualifications

• High school diploma or GED is required.
• 0–3 years of related experience preferred.
• Strong customer service and communication skills.
• Willingness to learn and adapt to a retail environment.

Responsibilities

• Assist customers face-to-face and provide first-class service.
• Support location sales and maintain customer relationships.
• Troubleshoot problems and offer creative solutions.
• Ensure knowledge of equipment and safety guidelines.
• Collaborate with the Solutions Center Manager and outside sales.

Skills

Customer service

Sales support

Time management

Problem solving

Mechanical inclination

Hand tools

Hydraulic knowledge

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SUMMARY:

Under close supervision, the Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

• Supports location sales by providing first class customer service to local market.
• Assists in servicing customers face-to-face through familiarity and knowledge of products.
• Troubleshoots customer problems and provides creative solutions.
• Identifies and builds customer assemblies.
• Ensures knowledge of use of all equipment.
• Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
• Assists team in overall maintenance of the location.
• Participates in making sure all safety guidelines are followed.
• Maintains key relationships with customers.
• Ensures customer service and value-add is a focal point of every interaction.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Knowledge of different hoses and thread configurations.
• Basic mechanical/technical inclination.
• Basic industrial sales experience.
• Basic hydraulic knowledge

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.